Parts Manager

2 weeks ago

Knoxfield, Victoria, Australia Brandt Tractor Full time

Are you looking for the next step in your career?


Our
Knoxfield **branch is looking for an exceptional individual to join our parts department as a Parts Manager for our John Deere line up for agriculture equipment.


_What does the role look like?_

  • As a member of the Branch leadership team, helps translate Division priorities into Branch and Parts Department objectives.
  • Balances Brandt's aspiration of high customer satisfaction (thereby retaining customers) with the cost implications associated with inventory management by:
  • Implementing and executing Brandt's Parts processes and procedures
  • Developing and implementing Branch specific processes to help improve customer satisfaction and Branch profitability (typically related to the Parts Department but may also help integrate across departments)
  • Ensuring employees are thoroughly knowledgeable of, and adhering to, Parts processes and procedures, resulting in high customer satisfaction, and appropriate inventory carrying costs and margins.
  • Monitoring customer satisfaction to identify reoccurring issues and collaborating with employees and fellow managers to resolve systemic issues.
  • Managing workflow and Parts department costs, particularly labour costs by ensuring, appropriate levels of staffing, high productivity of technicians through adequate training and effective use of their time

_Wh_at we are we looking for?**- Someone who has a strong focus on customer satisfaction.

  • Experience in a fast paced and busy shop

_What's_ in it for you?**- A competitive remuneration package.

  • An exciting leadership opportunity.
  • Ongoing support and training.
  • Opportunities for growth in your career.
**IF YOU ARE READY TO ADVANCE YOUR CAREER WITH BRANDT, APPLY NOW

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