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Case Manager

3 months ago

Sydney, New South Wales, Australia MA MISSION AUSTRALIA Full time
  • Permanent full time role | 38 hours per week
  • Location: Ashfield, NSW 2131
  • Salary: $83K + super + salary packaging benefits
  • Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

Sydney Homeless Early Intervention Service (SHEIS) provides full case management services to young people, men, women and families where tenancies or housing are at risk and to prevent homelessness.

The role will provide holistic and client centred support to young people, individuals and families to create pathways to secure housing and reducing rental household stress.

Your key responsibilities will be to:

  • Conduct comprehensive assessments to identify client's needs, strengths and goals
  • Develop individualized case plans in collaboration with clients, focusing on housing stability, employment, healthcare and other essential needs
  • Provide ongoing case management support including advocacy, crisis intervention and referrals to community resources
  • Collaborate with internal teams and external stakeholders to coordinate services and ensure holistic support for clients
  • Maintain accurate and up-to-date documentation of client progress and service supervision
  • Participate in team meetings, trainings, and professional development activities as required

Requirements for Success

  • Bachelor's degree in social work or Diploma in community services with minimum of 3 years' experience in related field
  • Previous experience working with individuals experiencing homelessness or in a similar social setting
  • Strong interpersonal skills with the ability to build rapport with clients
  • Ability to work independently and as part of multidisciplinary team
  • Excellent communication skills
  • Compassionate, empathetic and nonjudgmental approach to working with clients
  • Driver's license and WWCC

Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people for NSW.

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email or visit our Careers page for additional contact details.

Your benefits

  • Rewarding work – every day you know you're making a real difference
  • Not-for-profit salary packaging, reducing your tax (details via AccessPay)
  • Free external, confidential counselling and access to chaplaincy support
  • Volunteering opportunities
  • Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.

How to apply

To be considered for this opportunity, please click 'Apply' for this job. As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you