Workplace Services Concierge

1 week ago

Canberra, ACT, Australia JLL Full time
JLL supports the Whole You, personally and professionally.

Shaping the future of real estate for a better world.

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities.

With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.


We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working.

We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:


As part of the Concierge Services team based in Canberra you will oversee the switchboard and manage client requests, answering all incoming calls for the client portfolio and ensuring that requests are dealt with appropriately.


You will join a close-knit and passionate team and you will learn and grow your expertise in all areas of property and facilities management.


Snapshot of the role:

Answering and transferring externals calls to appropriate Departments
Transferring internal calls
Placing international phone calls for Services Australia Employees to clients overseas
Updating Services Australia Employees contact details on switchboard
Scheduling Teleconference calls for Services Australia staff
Contribute to maintaining a safe and effective working environment
Effective participation in a small team environment.

You will have outstanding customer service skills, and are looking to further galvanize your experience in Property.

You will have excellent verbal & written communication skills as well as the confidence to liaise frequently with stakeholders at all levels.

You will be comfortable working in a lively team environment and be able to work under pressure.

Must be an Australian Citizen.

What you can expect from us:
You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL

  • We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.


Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.


Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future.

And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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