UX/UI Designer

2 weeks ago

Melbourne, Victoria, Australia Jetstar Full time

Join and shape a growing Digital team at Jetstar:


  • Flexible ways of working
  • hybrid model with 3 days onsite:
-
Full time permanent opportunity, based at our head office in Collingwood


If you've ever thought about a career in aviation — now is the perfect time to take off with Jetstar We are undertaking one of the biggest recruitment campaigns in our 19-year-history.

Join us during an exciting period as we welcome more state-of-the-art aircraft, launch new international routes and continue our mission to help more people take off through low fares.

At Jetstar, we are seeking a
UX/UI Designer to join our squads in the Digital team. This role will drive the user experience and visual design of Jetstar sites, apps, and digital interfaces.

To support this, the Designer will conduct user research and produce insight-driven UX and UI design, to formulate the best end-to-end experience for our customers.


To be considered, key skills will include:

  • 3-5+ years of experience in a dedicated design role
  • Advocate and drive Mobile first design in all experiences within digital channels
  • Championing and executing the Jetstar digital experience across the Tribes within our customer journey
  • Champion cuttingedge design theory and methodologies including Lean, Human-Centred Interaction and Design Thinking, building our overall design strategy capability
  • Coaching and mentoring the Digital squads building their capacity and capability
  • Promoting the importance of design strategy, ops and customerled design through showcases, education programmes and briefs for the digital team and wider organisation
  • Identifying key opportunities for features or products that address any customer needs and offer commercial value or build loyalty
  • Designing, leading or facilitating design workshops across the Jetstar global community to solve complex customer and operational problems
  • Leading key strategic design initiatives which advance our digitalwide and customerwide design capability
  • Championing experience and service design across digital and the wider organisation, showcasing work and insights
  • Designing in a sprintbased Agile Scrum environment
  • Be proficient in design tools
  • Figma, Figjam, Adobe Creative Suite
  • Must be able to think clearly, creatively and work independently within a dynamic and fast paced environment
**_
About Jetstar_**- The Jetstar Group has airlines in Australia, New Zealand, Singapore and Japan.

Launch in 2004, we have grown from a team of 700 to 7,600 and have flown more than 250 million passengers.

Collectively we now offer more than 5000 flights a week to more than 85 destinations in 17 countries and territories across the Asia Pacific region, with a fleet of more than 130 aircraft.


_Our Culture_

  • Jetstar is alive with a sense of adventure. Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance. If you love the road less travelled, you'll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes. You'll be supported to challenge, anticipate and explore while you work will connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled._
**_

Our Benefits_**- Team members have access to heavily discounted fares to destinations all over the world - not only for team members, but for their favourite travel companions too.

Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel.

Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines._

_ Inclusion and Diversity_:

Applications close on the 20th August 2023
R90524

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