Senior Market Research Analyst

2 weeks ago

Adelaide, South Australia RAA Full time
  • Exciting opportunity to join SA's iconic RAA
  • Full-time permanent position based in Adelaide CBD
  • Join a tight-knit team with a fun, inclusive and supportive culture

An exciting opportunity where you will enable and empower data-driven decisions supporting business stakeholders objectives ensuring efficient & well-governed approach to Group research are employed while identifying continuous improvement opportunities. In addition you will:

  • Assist in the delivery of an annual research program across a variety of areas including understanding consumer needs, purchase behaviours, product perceptions, Brand awareness, satisfaction and loyalty across segments.
  • Be responsible for analysing and reporting on brand and consumer insights data.
  • Monitor market conditions and competitor behaviours to inform broader insights.
  • Work as part of the wider Research team and actively contribute to Department business plan and Group Strategy Business objectives.
  • Foster and build effective relationships internally and externally with research agencies and other suppliers as required.
  • Ensure ongoing governance over research processes & systems of delivery.
  • Plus much more, found in the position description here.

About you

You are a confident, passionate and self-motivated individual who enjoys working in a high performing culture. You're passionate about helping our community (and members) and want to make a difference.

For this role, we're also looking for:

  • Bachelor Degree in Marketing/Market Research/Statistics / Business, IS or related discipline is required.
  • 3+ years of direct experience within similar research roles.
  • Experience in delivering 'best practice' approaches to design and employ qualitative and quantitative research methodologies providing actionable insights to stakeholders.
  • Strong analytical skills and proficiency in statistical analysis using statistical software (Q Research; SPSS)
  • Your strong communication skills, both written and verbal, allow you to effectively convey complex information to stakeholders across the organisation.
  • Strong skills across Microsoft Office suite.
  • Experience with Qualtrics and Q Research software is highly desirable.
  • As a team player, you understand the value of collaboration and building effective relationships with key stakeholders.
  • You thrive in a fast-paced environment and excel at managing multiple projects / tasks simultaneously while meeting deadlines. You are committed to continuous improvement and your strong work ethic makes you a valuable asset to any team.

About us

As one of the South Australia's largest and most iconic organisations, we're proud to deliver our trusted range of motor, home, and travel services to more than 820,000 members.

In our vision to make life better for members and better for our community, we're also elevating our offering to include electric vehicle charging, Solar and Battery and more. We've been innovating since 1903, and we're excited to continue to do so for the next 120 years and beyond, with exciting developments in the pipeline.

We're also one of the state's largest employers (and growing), with more than 1400 employees working collectively with the common goal to keep our members moving. With a range of locations from RAA Place in the CBD, Mile End, Adelaide Airport and more, our workplaces are growing too – but all still proudly SA-based.

Benefits

We love our people at RAA and believe our employees should be rewarded for being a part of the RAA family. Some of our employee benefits include:

  • Free RAA premium road service
  • Access to our Member Benefits program
  • Generous discounts on all RAA products
  • Flexible work arrangements
  • Ongoing Training & Development opportunities and a Study Support Program
  • Wellbeing facilities and Corporate Health Insurance Plan

How to apply

To Make a Move That Matters and work for a passionate South Australian organisation with members at heart click 'Apply' to submit your application by: 9.00am Monday June 3rd.

You'll need to provide evidence of your eligibility to work in Australia and we'll also need you to undertake a police check before you can work with us at RAA.

We welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, race, sex, people with a disability and from other diverse backgrounds.

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