Customer Service Representative

1 week ago


Bella Vista, New South Wales, Australia KinCare Full time

Job Description:

About the role:

We are looking for a talented customer service representative to join our busy inbound contact centre.

Working on the front line over the phone, you will be the voice of KinCare and responsible for ensuring each customer's experience is of the highest quality.

You'll be required to direct calls and assist customers with their queries ranging from service times, general questions, and any other ad-hoc request that comes in.

We currently operate with a hybrid working model, with 1 or 2 days per week in the Bella Vista office and the rest from home

What else you can expect:

  • Fulltime permanent position
  • Roster: Monday to Thursday, 8am 4:30pm and Sunday 6am 2:30pm
  • Ongoing training for your growth and development
  • A fun, supportive team.

About you:

You will be empathetic, and solutions focussed, with impeccable customer service skills.

Due to the nature of this role, experience working in a call centre environment will be ideal, as will a team focussed attitude.

Additionally, you will be a fantastic communicator, with outstanding attention to detail and the ability to work to strict deadlines.

You'll work well under pressure while also maintaining a calm demeanour. Call centre experience isn't necessary but you'll need exceptional computer skills & ideally experience using multiple programs.

About KinCare:

We have a 29-year track record of supporting older Australians to live independently.

We're committed to improving the quality of life and health & wellbeing for our customers through tailored in-home care services.

It's really the people here who make it a great place to work.

When you come to work for us, you can be sure that you will be inspired and challenged every day.

Each day you will be surrounded by passionate, committed colleagues and get to build some meaningful connections. You will also receive the support and training you need for a rewarding long-term career. As a family orientated company, we believe time at work and at home matters. We are all about work-life balance and flexibility.

  • Bella Vista, New South Wales, Australia Kincare Full time

    About the roleWe're seeking a talented Customer Service Representative to join our bustling inbound contact centre on a fixed-term basis for 9 months. In this role, you'll serve as the welcoming voice of KinCare, dedicated to ensuring every interaction exceeds our customers' expectations. As the first point of contact, you'll manage inbound calls from...


  • Bella Vista, New South Wales, Australia people2people Full time

    The CompanyWe are excited to be working with a growing business based in the heart of Norwest, with a focus on data driven decision making and a continuous evolution of their product offering to help meet the ever-changing needs of their customers. A leading distributor of direct Insurance products in the Australian insurance market, specialising in...


  • Bella Vista, New South Wales, Australia Norwest Recruitment Full time

    Job Description Join the Team as a Customer Care Representative Are you looking to join a fun team, in a stable business that services Australia-wide and has the backing of an $8.5 billion global organisation. Join team and be part of a brand that produces incredible technology, supporting major food and beverage companies with cutting-edge labeling printers...


  • Bella Vista, New South Wales, Australia people2people Full time

    The CompanyWe are excited to be working with a growing business based in the heart of Norwest, with a focus on data driven decision making and a continuous evolution of their product offering to help meet the ever-changing needs of their customers. A leading distributor of direct Insurance products in the Australian insurance market, specialising in...


  • Bella Vista, New South Wales, Australia Kincare Full time

    About the role:This role will play a key role in KinCare's ongoing commitment to provide excellent customer service to our valued customers and promote a culture of cross-functional collaboration with our broader team. This a newly created role, based in Bella Vista, offers the opportunity to make a positive impact on the organisation and its customers. Key...

  • Customer Service

    1 week ago


    Bella Vista, New South Wales, Australia Conserve Full time

    Due to continued growth, we have an opportunity available for 2 customer service focused individuals to join our Norwest based Support Team, located opposite the metro station.Our office hours are Monday - Friday 9.00 am to 5.00pm.The role includes but is not limited to:Answering incoming calls and transferring calls to internal staff. Assisting customers...


  • Bella Vista, New South Wales, Australia people2people Full time

    North-West Sydney Location Great Company Benefits Career ProgressionThe Company:We are excited to be working with a growing business based in the heart of Norwest, with a focus on data driven decision making and a continuous evolution of their product offering to help meet the ever-changing needs of their customers. A leading distributor of direct Insurance...


  • Bella Vista, New South Wales, Australia Employees Only Australia Full time

    An exciting opportunity is available to join one of the fastest growing and award winning Pharmaceutical organisations in Australia.Our client based in Bella Vista, is looking for an experienced Customer Service Specialist to join their friendly team on a full-time, Permanent basis The role offers flexible working hours with access to health and Well-being...


  • Bella Vista, New South Wales, Australia holcim Full time

    About this role Working for the world's leading sustainable building materials company Based at Norwest/ Bella Vista NSW Supporting the business deliver exceptional results Ongoing training & development opportunities WFH Mondays As a global leader in innovative and sustainable building solutions, Holcim are enabling greener cities, smarter...


  • Bella Vista, New South Wales, Australia oOh Media Full time

    About oOh: oOh is a leading operator in Australia and New Zealand's fast-growing Out Of Home advertising industry and our purpose is to make public spaces better We create deep engagement between people and brands through Unmissable location-based media solutions that inform, entertain and inspire. Our network is unparalleled, with a diverse portfolio of...


  • Bella Vista, New South Wales, Australia Pre Uni College Full time

    Pre Uni College, an education institute, well known for bringing child success in their academic career.Are you comfortable talking to customers on the phone? Do you have a good writing skill? Do you enjoy being part of a team? And do you have interest working with kids with good English and Writing skillsShould have good communication and writing skills...


  • Bella Vista, New South Wales, Australia Big W Full time

    **Customer Range Strategy ManagerWhat we're likeAt BIG W everyday's a big day. For you, this could be the start of something big.There are over 15,000 of us, in the biggest cities and the tiniest towns. And each of us has an important role to play to help make a real difference for families by providing real value, real solutions and real care.If you have a...


  • Bella Vista, New South Wales, Australia Capstone Full time

    Leadership position managing 85+ staff (FTE & casuals) Fulltime permanent role with a competitve salary package Provide quality Community Services to residents across the Hills ShireThe Hills Shire is home to 200,000 residents and we expect this to grow to 300,000 over the next few decades. Our local government area includes 27 suburbs, spanning an...


  • Bella Vista, New South Wales, Australia Big W Full time

    **At BIGW, a job is never just a job.**It's the start of something bigger. There are over 15,000 of us, in the biggest cities and the tiniest towns. And each of us have an important role to play. If you have a passion for great customer service, a desire join BIG W's journey to be a true purpose lead digital retailer enabled by great store network and you're...


  • Bella Vista, New South Wales, Australia KinCare Full time

    Job Description:About the role:This role will play a key role in KinCare's ongoing commitment to provide excellent customer service to our valued customers and promote a culture of cross-functional collaboration with our broader team. This a newly created role, based in Bella Vista, offers the opportunity to make a positive impact on the organisation and its...


  • Bella Vista, New South Wales, Australia Format and Network Development Full time

    **About Woolworths GroupWoolworths Group is a food and everyday needs retailer united by the shared purpose of creating better experiences together for a better tomorrow. With more than 1,400 stores across its Woolworths Supermarkets, Countdown Supermarkets (New Zealand) and BIG W brands, and fast-growing eCommerce businesses, Woolworths Group is Australia...


  • Bella Vista, New South Wales, Australia Cocoon Group Services Full time

    About UsHorizon Solsolutions Australia Pty Ltd (Cocoon SDA Care) is an organisation dedicated to providing homes and support staff to NDIS participants. We look for people who share our vision of "moving disability to endless opportunities of unique ability" and to provide every person with disability endless opportunities to live life to their full...


  • Bella Vista, New South Wales, Australia Woolworths Full time

    About Woolworths GroupWoolworths Group is a food and everyday needs retailer united by the shared purpose of creating better experiences together for a better tomorrow. With more than 1,400 stores across its Woolworths Supermarkets, Countdown Supermarkets (New Zealand) and BIG W brands, and fast-growing eCommerce businesses, Woolworths Group is Australia and...


  • Bella Vista, New South Wales, Australia Care Connect Full time

    Service Coordinator Out of Hospital CareFacilitating client care at home and transition from hospital to home; teamwork, flexible work, trusted brand name, career development opportunities- ($67k + super) pro rata + (NFP pre-tax savings up to $15,900) Fulltime maxterm until 30 June 2024 possibility of extension 38 hrs/week or 40hrs/week with monthly ADO...


  • Bella Vista, New South Wales, Australia Ignite Specialist Recruitment Services Full time

    A leading engineering manufacturing company based in west of Sydney is currently looking for a licensed Electricians to work as a Field service Technician. Training will be providedDuties and Responsibilities Undertake safe and competent diagnosis, maintenance, emergency and planned repairs to client equipment. This will include combustion systems and...