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Customer Service Officer
1 week ago
The role
The Customer Service Officer plays an important role in helping to achieve the profitable sales of Adbri Masonry products by delivering superior customer service.
This is a permanent, full time role reporting to the Customer Service Team Leader, you will be working as part of a friendly team who will help you learn about our products and systems.
Responsibilities
- Process data into SAP
- Deliver a high level of customer service
- Process customer orders
- Process customer returns/credits
- Coordinate deliveries
- Assist Despatch in processing driver paperwork
- Process special Made To Order product (MTO) orders
- Ensure safety, health and environmental standards are maintained
What you will need to succeed
- Effective communication skills
- Ability to always operate in a friendly and professional manner
- Willingness to be part of a dynamic team
- Ability to prioritise and think on your feet
- Demonstrated high level computer skills
- SAP experience is desirable
Our business
Adbri Masonry is Australia's leading concrete products manufacturer supplying quality concrete bricks, blocks, pavers, retaining walls, erosion control products and architectural masonry solutions.
Adbri Masonry is a fully owned entity of Adbri Limited; a construction materials and industrial minerals manufacturing company that has been building a better Australia since 1882.
Adbri's portfolio of respected brands employs over 1500 people nationally and provides cement, lime, concrete, aggregates, masonry products and industrial minerals.
A safe and supportive environment
Adbri Masonry puts safety first and recognises that diversity in our workforce drives innovation and encourages creativity.
Role closes Friday 22 September 2023
Video
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