Coordinator, Student Financials

1 week ago

Melbourne, Victoria, Australia RMIT University Full time

Overview:

  • Fulltime, Continuing position
  • Salary Level HEW 7 + 17% Superannuation and Flexible Working Arrangements
  • Based at the Melbourne CBD campus, and hybrid ways of working
About You

We are seeking a detail oriented and pro-active individual to join our Student Financials team as a Coordinator.

The Coordinator is responsible for providing a high level of service and expertise regarding a range of processes and tasks pertaining to the administration of higher education and vocational education student financial operations, in line with University policy, legislative and government reporting requirements.

Primary responsibilities include provision of expert advice to stakeholders regarding student financials processes; issue resolution; management of removal of debt and cancellation for non-payment processes, student financial records corrections.

The incumbent will also be responsible for the development of a range of process improvements, documentation, and training to cover new and existing processes, procedures and practices for these areas.


The position will participate in joint coordination of day to day activities to ensure a high standard of Student Financials operations is delivered, providing leadership and supervision of staff within the Student Financials team as and when required.


The Coordinator will provide support and advice to the Manager, Student Financials, the Associate Director, Enrolment and Student Records as well as other senior RMIT staff.

Occasional evening and weekend work and restrictions on annual leave may be necessary during peak periods.

To be successful in this position, you'll have as a minimum:

  • Demonstrated experience and expertise in the provision of quality student administration advice and services, including a sound knowledge of, and ability to interpret and apply, relevant policies, procedures.
  • Highly developed interpersonal, written, and verbal communication skills, including ability to tailor communication styles to diverse audiences and respond appropriately to sensitive information and situations.
  • Proven initiative and problem solving skills and ability to work independently to quickly extract the priority issues and take action without specific direction where appropriate and ability to advise management of potential for policy and process improvement.
  • Demonstrated capacity to work in a collegiate manner with all staff through building and maintaining effective and productive relationships with a wide range of stakeholders, both internal and external to the University.
  • Experience in a leadership role, with excellent organisational and time management skills and a proven ability to manage multiple tasks and readjust workload priorities to meet conflicting deadlines.

Qualifications:

Degree in relevant discipline and/or significant experience required.

Experience within the tertiary sector and with Administrative Systems.

About the Portfolio


The Education Portfolio is led by the Deputy Vice-Chancellor Education and Vice-President who is responsible for planning and implementation of the University's strategies related to RMIT's academic programs and the student experience.

The Portfolio is responsible for services to support the quality of RMIT programs, including the professional development of academic staff, continuous improvement of the student experience, learning and teaching outcomes and the management of learning and research information sources.


The Education Portfolio plays a key role in empowering students to access education, participate actively in the life of the University and achieve successful and fulfilling lives beyond graduation.

The provision of a stimulating and satisfying experience for students is a priority for the University.


The Academic Registrar's Group (ARG) is responsible for a range of activities underpinning the student lifecycle from enrolment though to graduation.

The ARG operating environment is highly complex in view of more than 82,000 student enrolments across the University in both vocational and higher education programs at campuses in Melbourne, Europe and Vietnam, as well as at several offshore locations in conjunction with educational and industry partners.


RMIT has one of the highest numbers of international student enrolments within Australian universities; consequently, compliance requirements are significant with State and Federal legislation imposing numerous and frequently revised regulatory obligations.


The ARG has a staff establishment of around 140 EFT in Australia and Vietnam, and an operating budget in excess of $20 million.

Core University services provided by the Academic Registrar's Group include: Integrity: academic policy, student conduct, student complaints, university appeals, assessment support including special consideration, results and academic progress; Academic Governance and Systems: government reporting, system operations, academic governance; Enrolmen

  • Administrative Officer, Student Financials

    1 week ago

    Melbourne, Victoria, Australia RMIT VN Full time

    Overview: Two Positions, Full Time & Part Time (0.8 FTE), Continuing Salary HEW 5 ($74,095 $85, % Superannuation Based in Melbourne CBD and Hybrid Working FlexibilityAbout the PositionThe Administrative Officer, Student Financials is expected to provide a high level of service and expertise across a range of student financials systems, processes and tasks....

  • Student Wellbeing Coordinator

    1 week ago

    Melbourne, Victoria, Australia Schools (Government) Full time

    Location: Melbourne | Southern MetropolitanJob type: Full time / From 29/01/2024Organisation: Schools (Government)Salary: Salary not specifiedOccupation: Education and TrainingReference:Selection Criteria:- SC1 Demonstrated knowledge of and ability to coordinate a program to improve the well-being and self-efficacy of senior secondary students;- SC2 The...

  • Student Coordinator

    1 week ago

    Melbourne, Victoria, Australia Head Office St Kilda Rd Full time

    Student Experience Coordinator - Full time- Opportunity to grow and develop within the Learning and Development team- Flexible work - mix of in the office and WFH- Supportive team environment with a focus on continuous improvementWe are looking for an experienced administrator / HR administrator with a keen interest in learning and development to join our...

  • Student Experience Coordinator

    1 week ago

    Melbourne, Victoria, Australia Healthscope Full time

    Student Experience Coordinator – Full time · Opportunity to grow and develop within the Learning and Development team · Flexible work – mix of in the office and WFH · Supportive team environment with a focus on continuous improvement We are looking for an experienced administrator / HR administrator with a keen interest in learning and...

  • Student Voice Coordinator

    1 week ago

    Melbourne, Victoria, Australia Swinburne University of Technology Full time

    The Student Experience team at Swinburne University of Technology is looking for a Student Voice Coordinator to join their team.The Student Voice Coordinator will support a wide range of student experience initiatives that are being undertaken from 2023 through to June 2025 across a range of Swinburne areas. The Student Voice Coordinator will provide...

  • Student Wellbeing Coordinator

    1 week ago

    Melbourne, Victoria, Australia Education Full time

    Location: Melbourne | Western MetropolitanJob type: Full time / From 10/07/2023Organisation: EducationSalary: Salary not specifiedOccupation: Education and TrainingReference:Selection Criteria:Qualifications and or experience in social work, youth work, psychology or a relevant community health or welfare field are required.Understanding of common...

  • Coordinator of Student Life

    1 week ago

    Melbourne, Victoria, Australia Florida Tech Full time

    The Coordinator of Student Life is part of the leadership team responsible for the development, implementation, and assessment of student activity of Student Life, Panther Peer Mentor Program, student leadership, and Civic Engagement programs at Florida Tech. The Coordinator is responsible for helping oversee the day-to-day operations of the Civic Engagement...

  • International Student Coordinator

    1 week ago

    Melbourne, Victoria, Australia Schools (Government) Full time

    Location: Melbourne | Southern MetropolitanJob type: Full time / From 29/01/2024Organisation: Schools (Government)Salary: Salary not specifiedOccupation: Administration/SecretarialReference:Selection Criteria:SC1 Demonstrated capacity to perform duties consistent with established guidelines and frameworks, including coordinating and supporting others in...

  • Student Placement Coordinator

    1 week ago

    Melbourne, Victoria, Australia Victorian Institute of Technology Full time

    About VIT:Operating since 1998, Victorian Institute of Technology (VIT) is a Dual Sector Provider offering Higher and Vocational Education courses based in Melbourne, Sydney and Adelaide. VIT is committed to providing students with the best possible educational opportunities and outcomes appropriate to their needs and strives to imbue students with the...

  • Student Placement Coordinator

    1 week ago

    Melbourne, Victoria, Australia Victorian Institute of Technology Full time

    About the role:VIT is currently seeking a Student Placement Coordinator with a minimum 3 years' experience working at an Australian Education Provider in a similar role. This position is based at VIT's Melbourne Campus.: Applicants will need to have a proven ability to: Provide a broad range of administrative functions supporting VIT internships and...

  • International Student Coordinator

    1 week ago

    Melbourne, Victoria, Australia Schools (Government) Full time

    Location: Melbourne | Northern MetropolitanJob type: Part time / From 04/12/2023Organisation: Schools (Government)Salary: Salary not specifiedOccupation: Administration/SecretarialReference:Selection Criteria:SC1 Demonstrated capacity to perform duties consistent with established guidelines and frameworks, including coordinating and supporting others in...

  • Student Experience Coordinator

    1 week ago

    Melbourne, Victoria, Australia RMIT University Full time

    Overview: Fulltime, Continuing position Salary HEW 7 + 17% Superannuation and Flexible Working Arrangements Based at the Melbourne CBD campus, but may be required to work and/or be based at other campuses of the University About The PositionOur College of Business and Law is searching for a highly motivated and innovative Student Engagement Coordinator to...

  • Student Experience Coordinator

    1 week ago

    Melbourne, Victoria, Australia Scape Full time

    WHO WE ARE?Scape's vision is to be the Earth's best living company (so you can see straight off the bat we are a conservative bunch). We are a leading provider of student accommodation in Australia. We currently have the capacity to provide a home to 17,000 students (and are growing) and we don't simply provide a bed and roof; we also provide a unique,...

  • Student Wellbeing Coordinator

    1 week ago

    Melbourne, Victoria, Australia Education and Training Full time

    Location: Melbourne | Western MetropolitanJob type: Full time / From 13/03/2023Organisation: Education and TrainingSalary: Salary not specifiedOccupation: Health and Allied HealthReference:Selection Criteria: Understanding of common approaches, policies, programs, and research relating to student wellbeing. Experience in the delivery of student and family...

  • Coordinator, Student Transition Programs

    1 week ago

    Melbourne, Victoria, Australia RMIT VN Full time

    Overview: Fulltime, Fixed Term position until the 9th of November 2023 (Maternity Leave Cover) Salary Level HEW 7 + 17% Superannuation and Flexible Working Arrangements Based at the Melbourne CBD campus, but may be required to work and/or be based at other campuses of the UniversityAbout YouAs a Coordinator, Student Transition Programs, you will work...

  • Student Experience Coordinator

    1 week ago

    Melbourne, Victoria, Australia CKE Restaurants Full time

    WHO WE ARE?Scape'svision is tobe the Earth's best living company (so you can see straight off the bat we are a conservative bunch). We are a leading provider of student accommodation in Australia. We currently have the capacity to provide a home to 17,000 students (and are growing) and we don't simply provide a bed and roof; we also provide a unique, amazing...

  • International Student Coordinator

    1 week ago

    Melbourne, Victoria, Australia Schools (Government) Full time

    Location: Melbourne | Southern MetropolitanJob type: Full time / From 27/11/2023Organisation: Schools (Government)Salary: Salary not specifiedOccupation: Administration/SecretarialReference:Selection Criteria:SC1 Demonstrated capacity to perform duties consistent with established guidelines and frameworks, including coordinating and supporting others in...

  • Student Lifecycle Coordinator

    1 week ago

    Melbourne, Victoria, Australia RMIT VN Full time

    Overview: Fulltime, Continuing position Salary HEW 7 + 17% Superannuation and Flexible Working Arrangements Based at both Melbourne CBD and Bundoora campuses, and hybrid ways of workingAbout YouAs the Student Lifecycle Coordinator, you will be responsible for leading a team and coordinating student lifecycle activities and processes across nominated clusters...

  • International Student Program Coordinator

    1 week ago

    Melbourne, Victoria, Australia Schools (Government) Full time

    Location: Melbourne | Southern MetropolitanJob type: Full time / From 15/07/2024Organisation: Schools (Government)Salary: Salary not specifiedOccupation: OtherReference:Selection Criteria:KSC 1 Demonstrated capacity to develop professional knowledge and experience to deliver required services for an Interntional Student Program for students.KSC 2...

  • Coordinator, Student Lifecycle

    1 week ago

    Melbourne, Victoria, Australia RMIT University Full time

    Overview: Fulltime, Fixed Term position until 31 December 2024 Salary Level HEW 7 + 17% Superannuation and Flexible Working Arrangements Based at the Melbourne CBD campus, but may be required to work and/or be based at other campuses of the University.About YouThe Coordinator Student Lifecycle will lead the provision of program administrative support for all...