Client Advisor

1 week ago

Sydney, New South Wales, Australia Officine Panerai Full time

Reference Code: 90284
Client Advisor - Panerai, Sydney:

  • Sydney, NSW, AU
  • PermanentFounded in Florence in 1860 as a workshop, shop and subsequently school of watch-making, for many decades Panerai supplied the Italian Navy and its specialist diving corps in particular with precision instruments. The designs developed by Panerai in that time, including the Luminor and Radiomir, were covered by the Military Secrets Act for many years and were launched on the international market only after the brand was acquired by the Richemont Group in 1997.
Today Panerai develops and crafts its movements and watches at its Neuchâtel manufacture. The latter are a seamless melding of Italian design flair and history with Swiss horological expertise. Panerai watches are sold across the world through an exclusive network of distributors and Panerai boutiques.

CLIENT ADVISOR

YOUR MISSION


As a dedicated member of a Panerai Sydney, the Client Advisor is the key role in achieving the boutique's objectives and targets with a high level of autonomy.

As the service to the Customers is at the heart of this role, ensuring a high level of listening abilities, Maison and product knowledge is vital to achieve an unforgettable brand experience for the clients and increase the sales.

HOW WILL YOU MAKE AN IMPACT?

  • You will actively uphold operational excellence in mastering the Panerai Selling Ceremony
  • You will demonstrate a strong sales mindset and identify business growth opportunities
  • You will ensure a tailormade Client and prospects followup and maintain high quality service to your client portfolio
  • With your watch expert knowledge, you will support aftersales clients with helpful solutions in accordance with Maison procedures
  • You will become a brand ambassador and build a network of high potential clients

HOW WILL YOU EXPERIENCE SUCCESS

  • With your empathy and natural curiosity, you will offer an unforgettable client experience and build a loyal client relationship
  • With your strong experience in sales and passion for watches, you will be able to reach the sales target and contribute to the team objectives
  • With your innovative ideas and neverending creativity, you will contribute to pushing the boundaries and developing memorable events and client activation
  • With your digital skills, you will be a key player in implementing digital strategy and leveraging digital tools in dedicated market
  • Using your excellent structural and organisational skills, you will manage the boutique's operations following the procedures and policies.

HOW DO WE KEEP YOU SMILING

  • You will be part of a dynamic Maison where your skills and talents will be recognized
  • You will share with us the same values such as "enriching communities, care attitude, continuous improvement, efficient accountability"
  • You will work in a multicultural team and develop international experience
  • You will navigate with us on our sustainability journey
  • You will develop and take your career at the next level with potential opportunities within Maison and the Richemont Group

INTERVIEW PROCESS
2nd Stage - Interview with the line manager
3rd Stage - Interview with the HR Manager / Brand Manager

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