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Assistant Store Manager
2 weeks ago
Permanent
Closing Date
21 Dec :59pm
Job Title
Assistant Store Manager - NORTHLAND
Job Summary
It is the Assistant Manager that helps bring this to life by influencing our teams to provide quality customer service in order to maximise sales and motivate outstanding customer service to our customers.
Job Description:
Some of the specifics:
Location:
Shop B18 Northland Shopping Centre, 2-50 Murray Road
Preston.
Store Hours:
Mon - Wed 9am -5.30pm, Thur - Fri 9am - 9pm, Sat 9am - 6pm, Sun 10am - 6pm.
Duties- Coach Customer Advisors day-to-day for the delivery of sales and customer experience targets.- In the absence of the Store Manager you will own and guide the store to ensure a seamless transition.- Oversee the induction and ongoing training of new team members.- Execute business initiatives to meet and achieve store targets for each quarter of the financial year by setting and tracking monthly sales and customer experience targets.- Guide the store's performance to achieve sales and customer experience targets.- Initiate the store's compliance against central operating standards and processes and preside over productive operational excellence.- Resolve basic and complex store level customer complaints.- Ensure adherence the agreed customer sales model within the store.- Organise the shop floor to supervise customer flow and store traffic.- Supervise staff to customer demand and operational requirements.- Coach and develop the next group of leaders for our stores.
Benefits:
- Corporate discounts and benefits
- Fantastic team environment
- Highly rewarding sales environment
- Excellent career growth prospects
- In depth training and coaching provided online and instore
If you have a passion for retail, a desire for a stimulating career and can deliver a unique, memorable experience to our customers and your team every time they enter your store - a job at Telstra is for you Click APPLY today
- We work flexibly at Telstra. Talk to us about how this job could be flexible for you._
To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process
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