Undergraduate Customer Experience Internship

2 weeks ago

Kew, Victoria, Australia ONEWAY COMMUNITY SUPPORT SERVICES PTY LTD Full time

Summary
Undertakes a professional internship designed to provide on-the-job training and experience to recent college graduates.

Engages in various work assignments, projects, and activities of varying complexity, structured to enable the intern to gain the necessary knowledge, skills and abilities needed to perform at a professional level, typically identified with a targeted exempt position.

Receives training and mentorship in planning and carrying out activities and assignments. This is a fixed-term position, typically up to 24 months.

Duties and Responsibilities

  • Provides entry
- to intermediate-level professional services, under supervision of professional staff and/or faculty personnel, as appropriate to the day-to-day operating objectives of the unit.

  • Undertakes and/or participates in projects and programs designed to develop professional skills and expertise appropriate to the needs of the organization.
  • Participates in the planning and implementation of unit projects and initiatives within area of expertise.
  • Interacts directly with colleagues, clientele, and/or other internal or external constituencies in the planning of assignments and the resolution of day-to-day operational problems.
  • Receives guidance, training, and mentoring from professional personnel in planning and carrying out activities and assignments.
  • As appropriate to the position and as specified by unit management, conducts original research and prepares reports based on findings, to include recommendations or alternative proposals for action.
  • May provide day-to-day guidance and support to student employees and/or interns within area of specialty.
  • May undertake related studies or enrichment programs as appropriate to the specific objectives of the operating unit.
  • Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • Bachelor's or Master's degree obtained no earlier than 24 months prior to the date of hire; no previous work experience required.

Knowledge, Skills and Abilities Required

  • Project planning skills.
  • Entrylevel knowledge and skill at the Bachelors or Masters level within specified area of professional specialty.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to understand and follow complex, detailed technical instructions.
  • Ability to work both independently and in a team environment.

Distinguishing Characteristics

Position requires:
a defined development plan to enable the intern to gain the knowledge, skills and abilities needed to successfully perform at a professional level (typically identified by a targeted exempt classification) upon completion of the internship program

Conditions of Employment

  • Must present transcripts prior to a formal offer being extended.
  • Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
  • This is a fixedterm position, typically up to 24 months.

Working Conditions and Physical Effort

  • No or very limited physical effort required.
  • No or very limited exposure to physical risk.
  • Work is normally performed in a typical interior/office work environment.

Job Type:
Internship

Contract length: 3 months

Salary:
$25.00 per hour

Schedule:

  • Day shift
  • Shift work

Supplemental pay types:

  • Tips

Ability to commute/relocate:

  • Kew, VIC 3101: Reliably commute or planning to relocate before starting work (preferred)

Education:

  • Graduate Certificate / Graduate Diploma (preferred)

Shift availability:

  • Day Shift (required)

Work Location:
In person

Application Deadline: 28/07/2023

Expected Start Date: 31/07/2023

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