Consulting Architect

2 weeks ago

Adelaide, South Australia Singtel Group Full time

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At Optus, we don't sit back and let the future happen to us - we're out there making it. By expanding into new technology and relentlessly improving every day, we're creating a better tomorrow for all Australians.

We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers.

Join our team and play a vital role where you'll blend technical know-how with a commercial perspective. Work closely with Delivery and Operations teams to ensure proposed solutions align with our business and meet governance standards. Your mentorship will be crucial for account teams, helping them navigate solution components for overall profitability.

The day to day

  • Analyse customer requirements and develop standardised solutions to meet customer needs which may often include multiple technology stacks, plus provide expertise and governance for customer solutions, specifically identifying and mitigating risk.
  • Collaborate with the Sales Team within Pre-Sales activities such as providing demonstrations, presentations & consultation, in order to drive deeper and more meaningful customer conversations with technical SMEs in the customer contacts to improve long term sales win rate
  • Develop and maintain excellent working alignment with Sales, Products, Delivery and the broader Optus community plus third-party vendors from pre-sales, to hand-over, to the transition team who will implement chosen solution.
  • Develop positive relationships within the vendor and industry communities and engage to develop and deliver innovative customer solutions.

Why you are our next Consulting Architect

  • Previous experience and tenure in a similar role with commercial, technical and communications sector understanding and background.
  • Ability to connect with and understand a client's technology requirements and recommend a product suite that is fit-for-purpose.
  • Maintain an up-to-date knowledge of present technological trends, processes and methodologies in the Telco and ICT markets, detailed knowledge of competitor products and solutions.
  • An excellent communicator with both clients and technical team members at all levels, with outstanding presentation skills.
  • Attention to detail and the ability to self-manage to deliver against clients' expectations, set timeframes and budgets.

What's in it for you?

  • Competitive salary and performance incentives
  • Discounts to Optus products and services, and to over 400 retailers Australia-wide
  • Training, mentoring and development opportunities (ask us about OptusU)
  • Up to five days of Volunteer Leave per year
  • A "connected" day for you to use to connect to something you are passionate about
  • Hybrid ways of working
  • Easy to access modern office in he heart of Adelaide CBD

Keen to see what it's really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes

At Optus, we are strengthened by others and that means valuing diversity and saying 'yes' to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email along with your preferred method of contact and we will be in touch.

For more information on Diversity, Inclusion & Belonging at Optus, please visit

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