Solutions Consultant

1 week ago

Adelaide, South Australia Prophecy International Full time
Full time
Add expected salary to your profile for insights

Company Profile:
Prophecy Internationalis an Australian-based multinational that develops software used by large and complex organizations worldwide.

We design and develop software and bring it to the world through our global business partner channel in each of our territories.

One of our key product solutions is: Snare-Centralized Log Management for Threat Hunting Speed and Investigation: Snare empowers CISOs and security teams to collect critical forensic audit data from their systems, ensuring both real-time and historical insights.

CISOs can seamlessly detect threats as they emerge and review past events that may have led to system misuse.
With Snare, gain detailed forensic audits of incidents, streamlining the process of data storage, filtration, and upstream transmission.
Tailor the system to specific key performance metrics aligned with your unique business needs.
Ensure fast, accurate insights without burdening your business intelligence and management information teams.
Drive improved outcomes by harnessing the power of real-time and retrospective data analysis.
Prophecy operates globally from Australia, the United States, Europe, and the Philippines.

Role Purpose:
We are looking for a pre- and post-Sales Solutions Consultant (Cyber Security) to join our growing APAC team.

As a member of both the Technical Sales and Consulting team, this position requires you to be able to; contribute towards and support sales efforts with extensive product knowledge, deliver professional services engagements to customers, and act as a subject matter expert within the organization.

Working with the APAC sales team, your primary objective is to support new business growth through direct Snare sales, increase the close rate on average of all incoming leads, increase/maintain a direct deal size greater than the target amount, reduce/maintain days to close, cover business challenges and solutions to our customers/ agencies/partners and foster lasting business relationships through excellent service.

This is a hybrid role, giving you the further benefit of a flexible work/life balance.

Responsibilities:
Pre-Sales
Offer a solid expertise and understanding of our software offerings.
Understand the competitive advantages of Snare and how to position their value to customers.
Working with the APAC sales team, schedule and conduct product demonstrations for customers and partners.
Tailor demonstrations to highlight relevant use cases and assist customers in utilizing Snare to solve their business problems.
Own & deliver technical solutions/responses to sales opportunities in collaboration with the Sales team.
Assist customers with Proof-of-Concept (POC) trails of Snare software.
Working with sales teams to create relevant documentation that outlines timeline, key objectives, and success criteria of the POC.
Maintain a Snare demonstration environment for testing new & existing features/capabilities and performing demonstrations to customers & partners.
Post Sales & Support
Deliver post sales consulting in the form of Quick Start's, customer training & project-based implementation requirements.

Create Statement of Work (SOW) documents in collaboration with customers & sales team, detailing the scope of work to be completed where productized deliverables are not available.

Administer internal systems to track progress of post sales consulting activity and delivery.
Operate as a support escalation where required to assist customers.
Regional Development/Initiatives
Participate in, develop, and deliver marketing events/ activities and campaigns in collaboration with market and partners.
Participate in, develop, and deliver initiatives that drive growth in collaboration with the regional team.
Attend trade shows and events as required.
Other
Ensuring the customer's objectives are elicited, captured, understood, and delivered to meet their requirements
Securing input from all necessary solution stakeholders both internally and within the client group
Identify ways to increase sales or diversity of products (if able to do so).
Identify ways to increase customer engagement and satisfaction.

The Candidate:
Be a passionate and compelling speaker who communicates the value of Snare and Prophecy products to prospective customers.
Support the development of excellent customer service/relationships in your role.
Be confident in consulting on cyber security best practices & challenges with technical architects from globally recognized organizations.
Keep abreast of the cyber threat landscape, new technological advancements, and any compliance/regulatory/framework requirements that can affect Snare customers.
Constantly looking for ways to improve capabilities and/or processes that can provide value to Prophecy and our customers.
Identify areas of support, resources, and training that you require.
Establish and maintain effective relationships with team members, key people leaders, and stakeholders using effective communication strategies.
Perform other related duties as assigned, within your space of practice and skill set.
Participate in Performance Reviews, Training Via Know BE4 Application, Career Development, and Learning & Development as required.
You are both an individual contributor as well as a team member, do right by both.
Assist the Prophecy group in achieving its financial goals and objectives.
Conduct business in a manner that is always consistent with the company's policies.
Defer to the company objectives whenever you find yourself individually conflicted.
Assist in other activities as required or requested by your Immediate Lead and/or Senior Leadership.
Willingness to travel both interstate and internationally.

Requirements – Skills and Experience:
3-5 years' experience working within the IT industry.
Bachelor's Degree in related field.
Proven experience in a similar role.

Experience of multi-layered cyber security deployments (endpoint, server, application, network), networking (architectures and topologies), infrastructure (physical/virtualized, storage, backup & DR) and system administration (Windows & Linux platforms).

Security+ Certification

Knowledge of working with industry-leading, CLM's, SIEMS, and XDR platforms; such as Splunk QRadar, Sentinel, Cribl, Devo, Secure Works Taegis etc.

Support sales efforts with extensive cyber knowledge, answering questions/demonstrating product
Excellent written and oral communication skills
Current knowledge of technical advancements and a desire to continually learn new processes
Excellent interpersonal skills and a demonstrable ability to work with enterprise organizations and build client relationships
An ability to prepare and interpret business requirements and translate them into technical deliverables
Critical thinking and leadership.
Solid organizational skills, including strong multitasking and time-management skills
Possess a Baseline or NV1 Security Clearance or be willing to attain one.
Hold one or more security certifications such as CISSP, CEH, CISSP, Malware Analysis, Cy SA+ certificate(s).
Exposure to Cloud Computing platforms and technologies, i.e.
Amazon Web Services, Azure, Oracle cloud
Security knowledge as it relates to enterprise application deployment and regulatory requirements.

Other:
Highly Desirable

Technical Proficiency and Security Expertise
Strategic Risk Management
Ethical Hacking and Penetration Testing
Firewall Safety and Management
Operating Systems Knowledge
Programming Languages
Encryption Techniques and Capabilities

Compliance Assessments How to Apply:
Please follow the instructions to apply via Seek.

Your application should include:
A brief Cover Letter outlining your suitability for the role.
A current CV / Resume with contact details of at least two referees

As an equal opportunity employer, we value diversity and are committed to fostering a workplace that is respectful, welcoming, and inclusive where people are supported to draw strengths from their identity, culture, and community.

We value the integral dignity of each person, and we encourage applications from all.
We offer our staff a competitive salary package and a supportive, flexible working environment.
We look forward to receiving your application.

Applications Close: 7 July 2024.

Only shortlisted candidates will be contacted.
Interviews may be conducted before the close date.
No Recruitment Agencies Please.

Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as a Cyber Security Consultant?
What's your expected annual base salary?
How many years' experience do you have as a Product Demonstrator?
Do you have technical pre-sales experience?
How many years' experience do you have as a Solutions Consultant?
How many years' experience do you have as a Cyber Security Architect?
Have you completed a Certified Information Systems Security Professional (CISSP) certification?
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