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night auditor
1 week ago
Description de l'entreprise
L'hôtel Ibis Montargis propose 59 chambres et est idéalement situé en plein cœur de la ville. Installé dans un bâtiment chargé d'histoire en tant qu'ancien relais de Poste, l'établissement a su se moderniser et offre désormais des chambres Sweet Room. Engagé dans une démarche environnementale, l'hôtel est fier de posséder le label Clef Verte, témoignant de son engagement écologique. L'équipe se distingue par son accueil chaleureux et son dynamisme.
Description du poste
L'équipe de réception de l'hôtel cherche actuellement un Night Auditor H/F. Au sein de ce charmant hôtel 3 étoiles situé au cœur de Montargis, vous aurez pour mission d'assurer le service de nuit à la réception. Vos tâches comprendront l'accueil des derniers clients, les opérations de facturation pour les départs anticipés, une partie du nettoyage, ainsi que la préparation et la mise en place du buffet du petit-déjeuner. Ce poste implique également la clôture de la journée, le traitement de diverses statistiques, et la supervision de la sécurité des biens et des personnes pour garantir le séjour paisible de nos clients. Le travail s'effectue par roulement, avec une semaine de trois nuits suivie d'une semaine de quatre nuits (exceptions ponctuelles).
Qualifications
- Intérêt marqué pour le service client
- Excellente communication et relationnel
- Maîtrise de l'anglais
- Sens du service et souci du détail
- Autonomie
- Capacité à travailler en équipe et esprit d'initiative
- Connaissance de Fols est un atout supplémentaire
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