Adoption and Foster Coordinator

2 weeks ago

Brisbane, Queensland, Australia RSPCA Qld Full time

RSPCA Queensland is a non-government, community-based charity dedicated to improving the lives of domestic, farmed, and native animals in Queensland. Our mission statement is simple but powerful: Together We Change Lives.

About the role

Our foster programs play a critical role in the both the rehabilitation and adoption and rehoming programs at RSPCA, helping to provide animals with the best chance to succeed in finding their "fur-ever" homes. This new role provides customers utilising RSPCA QLD's adoption and rehoming services with a professional and supported experience.

  • Coordinate the effective and efficient execution of adoption (both internal and external), foster and rehoming programs.
  • Assist the Adoption and Foster Coordinator in ensuring KPIs are met to uplift successful adoption outcomes.
  • Support the provision of the best customer experience for adopters, foster carers, and internal and external adoption partners.
  • Coordinate the strategic distribution of animals and ensure the transferred animals health records and requirements are kept up to date.
  • Facilitate effective working relationships with internal and external adoption partners.
  • Assist with onboarding, training and upskilling of RSPCA staff, volunteers, foster carers, and internal and external adoption partners.
  • Provide pre and post adoption/intake counselling to customers when required.
  • Coordinate foster animal placements with suitable foster parents.
  • Confidently handle animals to assist with adoption processes, foster placements and internal and external animal care duties.
  • Screen, assess and action all surrender applications and emails received and respond accordingly.
  • Communicate regularly with foster parents and internal and external adoptions partners, and share information with internal stakeholders.
  • Assist with social media moderation for RSPCA QLD as part of streamlining customer care messaging.
  • Maintain and uphold a working knowledge of the relevant state legislation, RSPCA procedures and processes.
  • Provide day-to-day support to team members and volunteers.
  • Establish and maintain excellent collaborative working relationships with all departments.
  • Provide support to regional shelters, and internal and external adoption partners.
  • Work closely with and support the Adoption and Foster Specialist.

Who are we looking for?

  • Minimum 2-3 years previous experience in a customer focused work environment or similar.
  • Minimum 2 years previous working in an animal care or welfare environment or similar.
  • Exceptional customer service skills and a demonstrated ability to communicate.
  • Demonstrated generalised animal knowledge and handling ability and a desire to continually upskill through professional development opportunities.
  • Previous experience working on adoption and foster programs highly regarded.
  • Demonstrated ability to follow direction coupled with exceptional problem solving and conflict resolution skills.
  • Exceptional organisational and time management skills.
  • Sound knowledge and understanding of the relevant state Animal Welfare legislations.
  • An unwavering commitment to animal health, care and welfare issues and the policies and principles of RSPCA Qld.

This is a part time position, working 18 hours per week including regular weekend shifts. Remuneration is as per the RSPCA General Enterprise Agreement and commensurate with skills, qualifications and experience.

Benefits and culture

  • We offer a flexible working environment.
  • Health & Lifestyle benefits – Access to Lifeworks EAP, 6 weeks paid or 12 weeks half-paid Parental leave, Companion Animal leave, Study leave, Volunteer leave and other leave options.
  • Free on-site parking, free animal adoption options, branded uniforms, discounts to the onsite World for Pets store and on-site café, free pet vaccines, 40% off Royal Canin pet food and much more
  • Access to a range of learning and development opportunities that will benefit and support you in your role.
  • Countless opportunities to interact with the animals in our care.
  • Be a part of a purpose driven organisation where the work you do really does have an impact on the welfare of animals.

How to apply:

Are you great team player with a keen eye for detail, a strong self-starter with the ability to think outside the box and energised by an incredible purpose and passion to achieve the best outcomes for animals everywhere. If so, we would like to hear from you

Please click here or visit and search using the keywords 'Adoption and Foster Coordinator', location 'Wacol' and follow the application instructions. Please include a copy of your resume and cover letter.

Equity

We are an equal opportunity employer, firmly committed to ensuring a fair and inclusive hiring process. We welcome applicants from all backgrounds, regardless of race, gender, age, religion, identity, or experience, to join our diverse team.

  • Adoption and Foster Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia RT Edwards Full time

    RSPCA Queensland is a non-government, community-based charity dedicated to improving the lives of domestic, farmed, and native animals in Queensland. Our mission statement is simple but powerful: Together We Change Lives.About the roleOur foster programs play a critical role in the both the rehabilitation and adoption and rehoming programs at RSPCA, helping...

  • Adoption Officer

    2 weeks ago

    Brisbane, Queensland, Australia Children, Youth Justice and Multicultural Affairs Full time

    Mandatory Qualification / Requirements: Possession of a degree in social work or the behavioural sciences. The possession of a 'C' class driver's licence and ability to undertake travel as needed. Hold a Blue Card.Desirable Requirements:It is highly desirable that employees are vaccinated against COVID-19.Role specific/technical skills:You recognise and...

  • Advisor

    2 weeks ago

    Brisbane, Queensland, Australia Transport and Main Roads Full time

    We are a forward-thinking team dedicated to the adoption of SAP Ariba and SAP Fieldglass. As an Advisor (B2B Solutions), you will lead our team in adhering to best practices and principles while fostering an environment of innovation and collaboration. Facilitate and champion the delivery framework, ensuring adherence to principles and practices. Serve as a...

  • Learning and Development Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia Sugar Research Australia Full time

    Great opportunity to drive change for the organisation and industry.Newly created role.Central Brisbane location, with some East Coast travel.Sugar Research Australia (SRA)We are the principal research, development, and extension organisation for the Australian sugarcane industry. We play a critical role for industry investing in research, development, and...

  • Executive Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia Transport and Main Roads Full time

    The Executive Coordinator (OGM) position is crucial in providing professional, efficient, and confidential executive support to the General Manager (Program Delivery and Operations). We are seeking an individual who thrives in a dynamic, time-sensitive team environment and excels at coordinating day-to-day activities with precision and effectiveness.Your...

  • Facilities Services Coordinators

    2 weeks ago

    Brisbane, Queensland, Australia Sullivan Nicolaides Pathology Full time

    Full-time permanent role with a well-respected industry leader:Attractive remuneration and outstanding range of benefits:- Excellent job security and professional development opportunities Sullivan Nicolaides Pathology_ is one of the largest pathology practices in Australia, providing comprehensive services to patients and doctors over a geographic area...

  • Facilities Services Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia Sullivan Nicolaides Pathology Full time

    Full-time permanent role with a well-respected industry leader:Attractive remuneration and an outstanding range of benefits:- Excellent job security and professional development opportunities Sullivan Nicolaides Pathology_ is one of the largest pathology practices in Australia, providing comprehensive services to patients and doctors over a geographic area...

  • HR Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia People and Culture Full time

    Opportunity An exciting opportunity has become available for a Human Resources Coordinator to join Flight Centre's national HR Team. This role will suit a highly motivated and passionate individual looking for a career development opportunity within this exciting part of our global business. Reporting directly to the HR Operations Leader, the primary...

  • Compliance Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia Agriculture and Fisheries Full time

    What you will do: As our Compliance Coordinator you will: - Respond to and investigate alleged breaches of legislation including assisting with planning, information and evidence gathering, conducting interviews, collecting witness statements, assisting with preparation of court briefs and quality assurance activities As appropriate, exercise powers of an...

  • A06 Change Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia TROOCOO Pty Ltd Full time

    QLD State Government Statutory Authority. Extremely dynamic program of works. Based in Brisbane CBD.TroocooTroocoo Government are currently aiding in the recruitment of a Change Coordinator (A06) to join the team at large Queensland State Government Statutory Authority. The Change Coordinator will support the Project Acceleration Officer program of work that...

  • Cabinet Coordinator, Cabinet and Parliamentary

    2 weeks ago

    Brisbane, Queensland, Australia Premier and Cabinet Full time

    Your employer: At the Department of the Premier and Cabinet (DPC) it is our job to support and advise the Premier and Cabinet so that the government's priorities, commitments, decisions and objectives for the community can be delivered.The Cabinet and Parliamentary Services team, within The Cabinet Office, supports the Premier and Cabinet to deliver the...

  • Metadata Program Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia Communities, Housing and Digital Economy Full time

    We're looking for a Metadata Program Coordinator to join our Collections & Discovery team on a fixed-term temporary basis.In this role you will lead the coordination of all elements of the First Nations Metadata Improvement Program - an important program that is contributing to improving the discoverability of First Nations records through metadata...

  • Manager - Rostering Coordination

    2 weeks ago

    Brisbane, Queensland, Australia Queensland Fire and Emergency Services Full time

    About usAs a department our purpose is to help the community to prevent, prepare for, respond to and recover from the impact of fire and emergency events.Queensland Fire and Emergency Services (QFES) is the primary provider of fire, rescue and emergency management programs and services throughout Queensland. The department encompasses the Fire and Rescue...

  • Rd & e Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia Rimfire Resources Full time

    Avocado industry Make an impact BrisbaneThe organisationAvocados Australia Limited (AAL) is the representative industry body for the Australian avocado industry. They provide a range of services to members and the broader industry to foster growth and development.AAL works with all parts of the supply chain, from production through to the consumer. Their...

  • Project Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia Tourism, Innovation and Sport Full time

    At the QAS we support 500+ pre-elite and elite athletes from talented juniors through to Olympic, Paralympic and World Championships medallists to win on the world stage. We support both in-house squad programs, partnership programs with National Sporting Organisations and/or scholarships for individuals who are on medal winning trajectories for...

  • Correspondence and Records Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia Transport and Main Roads Full time

    Some of your responsibilities will include:Coordinate, develop and monitor correspondence related to assessments of major transport infrastructure projects, Infrastructure Australia, the Department of State Development, Infrastructure, Local Government and Planning, Queensland Treasury and other agencies. Support the Director (Project Evaluation) with...

  • Brigade Finance Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia Queensland Fire and Emergency Services Full time

    About usAs a department our purpose is to help the community to prevent, prepare for, respond to and recover from the impact of fire and emergency events.Queensland Fire and Emergency Services (QFES) is the primary provider of fire, rescue and emergency management programs and services throughout Queensland. The department encompasses Queensland Fire and...

  • High Performance Operations Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia Tourism, Innovation and Sport Full time

    At the QAS we support 500+ pre-elite and elite athletes from talented juniors through to Olympic, Paralympic and World Championships medallists to win on the world stage. We support both in-house squad programs, partnership programs with National Sporting Organisations and/or scholarships for individuals who are on medal winning trajectories for...

  • Brigade Finance Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia Queensland Fire and Emergency Services Full time

    About usAs an emergency service agency, Queensland Fire and Emergency Services (QFES) is responsible for ensuring the safety of people and property across Queensland through the provision of effective prevention, preparation, response, and recovery activities across a range of emergency situations.QFES is the primary provider of fire, rescue and emergency...

  • Estimates Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia Queensland Fire and Emergency Services Full time

    About usAs a department our purpose is to help the community to prevent, prepare for, respond to and recover from the impact of fire and emergency events.Queensland Fire and Emergency Services (QFES) is the primary provider of fire, rescue and emergency management programs and services throughout Queensland. The department encompasses the Fire and Rescue...