Technical Systems Specialist

1 week ago

Oran Park, New South Wales, Australia MBC Recruitment (AU) Full time

25th August, 2023:

Position:
Technical Systems Specialist

Start:

ASAP

Duration: 6-month contract

Salary:
$650.00 per day plus superannuation

Location:
Oran Park, Sydney, NSW

Overview
The Technology and Innovation Branch are looking for a superstar Systems Administrator.

Reporting to the Team Leader IT Operations you will work alongside a team of technical expertise with a primary focus on providing a high level of technical support for the day-to-day operations of the organisation's ICT systems including cloud computing, systems software, and automation software.


Primary Purpose of the Position
The business area is a "Microsoft shop" with key projects including:

  • Evaluate / adopt passwordless authentication
  • Evaluate / adopt cloud managed devices (Autopilot/AADJ) with Windows 1
  • Migration of devices & policies to Intune

Key accountabilities/responsibilities

Systems Support

  • Undertake level 3 Incident and Service Request resolution for the services within the team in line
with service level expectations

  • Ensure End User Computing (EUC) environment and its management infrastructure platforms meet the current performance, reliability, and security requirements
  • Assist in the management of an inventory of IT assets (hardware and software) and ensuring
Enterprise Architecture related artifacts e.g. Application and Technology models reflects accurate
information

  • Develop and maintain technical documentation to ensure it is updated and current
  • Manage small projects that involve establishing new solutions to improve business service provision
  • Escalation and management of issues to vendors when required
  • Provide Level 3 support for EUC equipment, Operating System and Corporate Applications
  • Prepare and review relevant IT related policies, standards, procedures, guidelines and plans
  • Liaise with external consultants and IT systems suppliers to support system enhancement requests
  • Support the development and deployment of emerging/relevant corporate mobile IT systems
  • Cross specialist systems support during periods of IT staff leave, to ensure reasonably continuous
operations of general corporate and specialist systems

  • Assist other team members in troubleshooting escalated support enquires when required
  • Assist the Team Leader IT Operations in evaluating proposed or possible new or enhanced
systems to support current or planned corporate operational needs

Technical Systems Administration

  • Administration and maintenance of Windows Servers
  • Administration and maintenance of database/SQL Servers
  • Administration and maintenance of Active Directory & Group Policy
  • Administration and maintenance of Microsoft Azure platform
  • Packaging and Software deployment/patching for Operating Systems and Applications
  • Administration of SOE images for deployment of corporate server and end user equipment including
mobile devices

  • Administration of Serverside corporate printer systems and printer hardware
  • Ensure the security and legality of all servers and licenced server software operating systems
  • Administration of Server and Network monitoring systems including regular reporting
  • Development of technical specifications for the procurement of service solutions
  • Review process improvements internal to branch functions policies, documentation and SLA
development

Essential Experience

  • Tertiary qualifications in an Information Systems related discipline and/or relevant industry experience.
  • Demonstrated ability in the administration, and support of a Windows Standardised operating environment (SOE) including Mobile Device Management.
  • Solid experience administering Windows Server, SQL Server, Office365 Hybrid, Active Directory, Windows 10, SCCM and SCOM. Experience with Microsoft Office and Office 365 administration (including Teams, SharePoint Online and OneDrive).
  • Ability to automate workflows and extending services via scripting bash/shell, Python, PowerShell or other language.
  • Experience administering workloads in public/private cloud environments.
  • Ability to work collaboratively within a highperformance team focused on delivering secure, enterprise grade solutions.
  • Significant experience in technical operations and service delivery utilising industry best practice frameworks such as
ITIL.

Essential Criteria

  • Drivers Licence
  • Reference checks
  • Rights to Work in Australia
  • Covid 19 Vaccination or medical contraindication
Job Code: 375106

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