Electorate Officer

1 week ago

Melbourne, Victoria, Australia Parliament of Victoria Full time
Electorate Officer/ Communications (Grade 2)
Will Fowles, Member for Ringwood
We are seeking a highly motivated, personable and organised individual to join Will's electorate team.
About the Role Electorate Officers play an important role in providing services to the Victorian community.

Reporting to the Member of Parliament that nominates you, your work will require a high degree of trust and integrity.

Confidentiality is also a key requirement when interacting with constituents and visitors to the office or in the community.
Based in the Member of Parliament's electorate office, you will interact daily with constituents, community organisations and other stakeholders

Key responsibilities may include:

  • Manage and maintain digital communications including website, social media (Facebook, Instagram, Twitter and YouTube) and electronic direct mail;
  • Research and draft local media releases, parliamentary speeches, electorate newsletters, and digital communications;
  • Prepare written responses on behalf of the Member on a diverse range of matters of varying complexity.
  • Achieve positive outcomes for constituents through appropriate advocacy and representation
  • Organise electorate events, functions, briefings and meetings;
  • Draft, design, arrange printing and distribution of electorate communications including newsletters, brochures and direct mail;
  • Develop and execute multifaceted community campaigns;
  • Manage constituent database systems;
  • General administration and office management
  • Constituent services
  • Media and stakeholder engagement
  • Parliamentary duties
About you

Key attributes of responsiveness, effectiveness and accountability are precisely the values and behaviours the successful applicant will need to succeed.


The role of an Electorate Officer requires you to demonstrate:

  • Initiative and organisational ability, particularly working autonomously to determine priorities and perform a broad range of office support duties, often to tight and demanding deadlines.
  • Sound written and oral communication skills with a proven ability to undertake research and prepare written materials including reports, submissions, and correspondence.
  • Excellent computer skills with experience in MS suite of software and use and maintenance of online communications.
  • Commitment and ability to provide the highest level of client service in a challenging environment, providing sound advice and maintaining the strictest confidence on all issues.
  • Strong knowledge of, and ability to provide advice and guidance on, government and parliamentary processes.
  • Strong knowledge of traditional and social media landscape with ability to maintain relationships with journalists and media outlets; and provide advice in a rapidly changing external policy and political environment.
  • Ability to collaborate with a diverse range of stakeholders from government and peak organisations to local community organisations and constituents.
  • Ability to evaluate work procedures, practices, and systems and to implement change.
  • Sound coaching and mentoring skills with ability to support other staff in a team environment, provide direction where required and respect the needs of others.
  • Behaviours consistent with Electorate Officer values and Code of Conduct, including the ability to display high levels of responsiveness, integrity, impartiality, accountability, and respect in relationships with others and decision making.
For more information about the role, please see attached position description.
Salary and hours of work
Electorate Officer salaries are set out in the Electorate Officers (Victoria) Single Enterprise Agreement 2021.

Grade 2:
$81,832 per annum plus 11% employer superannuation.
We are offering either full time and/or part time with flexibility to days of work for part time. The ordinary hours of work will be between 9am to 5pm Monday - Friday.
A six-month probationary period will apply.
Pre-Employment Screening requirements
As part of the selection process, you may be asked to complete an online competency or skills assessment.
How to apply
The Department of Parliamentary Services supports all Members of Parliament in the recruitment and selection process of Electorate Officers. You will receive communications throughout the process from the Department.

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