Senior Advisor

1 week ago

Brisbane, Queensland, Australia The State Of Queensland Full time

Business Management; Customer Services; Customer Services Safety & Regulation; Carseldine Are you a seasoned HR professional looking for a challenging and dynamic role? We are seeking a talented individual to join our team as a Senior Advisor (Humanm Resources)In the role of Senior Advisor (Human Resources) you will provide high quality tactical and strategic HR advice, support and consultancy services to management and staff of the Customer Services Branch.

The Senior Advisor (Human Resources) is a business partnering role which extends across the full range of human resource management functions and requires you to work with limited supervision within a team of HR practitioners and in partnership with our leadership teams and key stakeholders across CSB and TMR to deliver business outcomes.


Some of your responsibilities will include:

  • Partner with stakeholders and colleagues across CSB in providing quality advice and support on a broad range of HR management issues using coaching and customised advice to ensure effective and positive outcomes.

This will extend across the full range of human resource management functions, including but not limited to employment conditions, performance and conduct, recruitment and selection, and establishment management.


  • Provide timely advice to managers for proposed management strategies which support Early Intervention and Positive Performance Management across a broad range of areas including performance management, absenteeism and health/rehabilitation.
  • Manage and deliver human resource and organisational development projects to support the achievement of business outcomes
  • Contribute to the development and implementation of innovative and practical human resource management strategies, initiatives and policies that are consistent with CSB and departmental objectives.

What you will need to have:

  • Demonstrated knowledge of relevant legislation, enterprise agreements, awards, policies and practices, in relation to contemporary human resource practice, particularly within the Queensland Public Sector.
  • Ability to apply advanced negotiation and problem-solving skills in maintaining positive employee relations in a complex industrial environment, including employee entitlements, dispute resolution and complaint management.
  • Demonstrate resilience and navigate ambiguity to deliver outcomes in a complex and changing environment.
  • Highly developed oral, written and interpersonal communication skills with particular emphasis on consulting, liaising and negotiating with a wide range of clients and the preparation of high quality, concise and timely submissions to management.

What We Offer:

  • Work and Life balance, including 'flex time' and flexible work arrangements with a working from home option.
  • Convenient northside location with ample parking and public transport nearby.
  • The chance to make a significant impact within a dedicated team.
  • A dynamic and collaborative work environment.
  • Opportunities for professional growth and development.

Generous leave including:

o 4 weeks annual leaveo 2 weeks sick leave per yearo Long-service leave after 7 yearso Salary sacrificingo Parental leaveo Generous superannuation Applications will remain current for 12 months.


Job Ad Reference:

QLD/567085/24 Further information We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

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