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Quality Assurance Officer

3 months ago

Canberra, ACT, Australia Patties Foods Pty Ltd Full time
Full time permanent position (Night Shift)

  • Iconic Australian Food Brands
  • Pakenham, Victoria location


Based in Pakenham, this is a pivotal opportunity for a passionate & experienced Quality professional to join the Patties Foods Team.


  • Full time permanent position (Night Shift)
  • Iconic Australian Food Brands
  • Pakenham, Victoria location
Our company values of

courage, trust, integrity, and

ownership reflect our origin as a proud local company and have helped form a strong foundation for international growth. Patties Foods' brands have become household names across the nation, but to make our great brands happen, we need great people


As part of the Quality Assurance team, based in Pakenham, Victoria - you will maintain product quality & food safety standard compliances across the business and support our Production team to produce all products Right First Time.


The Role
Reporting to the Quality Assurance Manager your days will vary with key responsibilities including but not limited to:

  • Assist with management of the HACCP support programs.
  • Verify production monitoring activities to ensure our Production team always produces a safe product, Right First Time to required quality standards.
  • Provide input and assistance to Manufacturing, NPD, Maintenance and Warehouse Teams, to maintain the process and product quality and safety across the business.
  • Investigate and provide feedback in a timely manner on allocated Customer Complaints.
  • Conduct and present on Product Assessments.
  • Manage the nonconforming product hold product, ensuring nonconforming product is reviewed and assessed in a timely manner and assist with disposition decisions.
  • Conduct product and environmental testing for microbiological, allergen and chemical testing as per the requirements of the business testing schedule.
  • Effectively conduct investigations to identify root cause of issues. (Quality, contamination, CCP breaches. etc), minimising any adverse effect on the business.
  • Participate in 3rd party and internal audits.

To Be Successful
As a passionate and experienced Quality professional you will bring;

  • Experience in a similar Quality Assurance position (food experience preferred).
  • Tertiary Qualification in a food science or extensive experience in the baking or food manufacturing industry. (Essential)
  • Knowledge of microbiological, chemical and allergens regarding food safety and compliance.
  • Confident, assertive and clear communication skills.
  • Ability to operate independently with mínimal supervision.
  • Flexibility and be a team player: happy to play a hands on role to support manufacturing operations.
  • Curiosity to challenge the status quo and be inquisitive to find the root cause of an issue.
  • Attention to detail: demonstrated high level of thoroughness, attention to detail and accuracy.
  • Thanks Employment Agencies, we have got this one covered_
  • We do not accept unsolicited resumes from employment agencies._
  • Such resumes shall be deemed the sole property of Patties Foods. You must have the right to work and live in Australia for this role._