Account Manager, Enterprise

2 weeks ago

Sydney, New South Wales, Australia Atlassian Full time

Overview:

Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is continuing to drive investments focused on developing our largest, most strategic customers.

We partner with 82% of the Fortune 500 and work with teams at IBM, Tesla, Dish, Lufthansa and many more.

Our Account Management team looks to deepen our relationships with our customers, explore how we solve their most complex challenges, and help them realize value across our solutions.


Our Account Management team owns retention and accelerates expansion, ultimately contributing to the transformation of our largest Enterprise customers worldwide.

You will drive revenue growth across Atlassian's full product portfolio by delivering high customer retention rates, proactively engaging on expansion opportunities, and leading upsell, upgrade & cross-sell opportunities throughout the customer lifecycle.

You will partner closely with our Global Sales Team to drive Total Book of Business growth.

Additionally, you will be partnering with Sales team on strategic opportunities, including white space analysis, strategic account planning & mapping, and cross-functional partnership with Sales support teams.


We are looking for team player who can adapt rapidly to changing events and handle the complexity and detail orientation that comes with large strategic accounts.

In addition, you need to be able to prioritize high value activities amongst competing priorities.

You have over 5 years of relevant experience with a proven track record of achieving revenue targets and accelerating expansion within your owned book of business, ideally with experience in owning sales engagements end-to-end.


Responsibilities:

More about you


The team is comprised of proactive, resilient, and empathetic Account Managers, specialized in accelerating growth across Atlassian's full suite of products and services.

You are adaptable to change, consistently seek opportunities to learn, and lean into collaboration to drive success.

We believe in the Atlassian values and want to use them as our compass in constantly refining and optimizing our go-to-market model.

In your first 90 days, we'll expect you to have:

  • Manages time effectively and prioritize among competing opportunities
  • Executes creative and unique approaches to help evolve best practices
  • Demonstrated excellence in discovery, with proven ability to engage with curiosity to identify opportunity
  • Demonstrated experience leading sales cycles endtoend
  • A team player mindset; driving collaboration and engagement scope with global stakeholders
  • A customer first mentality advocating for the customer's interests, solving complex problems, influencing outcomes, and aligning with Atlassian's strategy
  • Effective communication and active listening skills whilst leading revenue expansion efforts from start to finish, and engaging with senior stakeholders
  • A strategic approach in reviewing the global account footprint, and prioritizing customer engagements to maximize account growth and retention
  • A change agent with the ability to continuously learn and implement feedback
  • A tendency to operate daily with a sense of urgency, an affinity for creative problemsolving

- **Responsibilities Include**:
  • Accelerating revenue growth by leveraging existing customer footprints to maximize expansion via a tops
  • down, solution
  • oriented approach
  • Developing Senior and Executive relationships over video conferences as well as inperson
  • Manage highvalue renewals & expansion across a sizable product portfolio
  • Ownership of growth opportunity management and sales cycles endtoend
  • Partner with our Sales team on account planning and driving total book of business growth through competitive, market and whitespace analysis
  • Increase customer awareness of Atlassian's product portfolio to discover crosssell and upsell opportunities
  • Maintain a deep understanding of product updates and new offerings and articulates those improvements to customers and our solution partners
  • Forecasting accountability for your owned book of business

Qualifications:

Your background

  • Five or more years experience in account management, inside sales, customer success or other relevant business areas
  • Ability to establish rapport and build relationships and trust over the phone and on video across a wide variety of countries and cultures
  • Proven track record of meeting or exceeding performance goals
  • Experience managing highrevenue customer engagements with Enterpriselevel customers
  • Experience managing complex, endtoend sales cycles is preferred

Nice to have:

  • Experience selli

  • Enterprise Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia Hewlett Packard Enterprise Full time

    Enterprise Account ManagerThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Hewlett Packard Enterprise (HPE) advances the way people live & work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.HPE helps customers to...

  • Enterprise Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia JFrog Full time

    Australian Citizenship or Permanent Residency is requiredAt JFrog, we're reinventing DevOps to help the world's greatest companies innovate - and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit, and just all-around great people. Here, if you're willing to do more, your career can take off. And since...

  • Enterprise Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia Splunk Full time

    Role:Splunk is going through a period of exciting growth across APAC, and we are continuing to enjoy considerable growth across our teams. We are looking to hire an experienced Enterprise Account Manager to form a part of our successful sales team in Sydney to develop new business and look after and expand a number of key accounts. Joining us at a truly...

  • Enterprise Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia SHL Full time

    Vacancy Name Enterprise Account Manager / DirectorRequisition No VN3062Time Type Full TimeLocation Sydney OfficeAdditional LocationCountry AustraliaJoin a team that is shaping the future of work SHL, People Science. People Answers.SHL is the innovator is talent assessment with the most comprehensive set of solutions that address the needs of the largest...

  • Enterprise Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia SHL Full time

    Job Description Join a team that is shaping the future of work SHL, People Science. People Answers. SHL is the innovator is talent assessment with the most comprehensive set of solutions that address the needs of the largest global organizations. From the hourly employee to the C-Suite, whether for talent acquisition or talent management, SHL's products...

  • Enterprise Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia SHL Global Full time

    Join a team that is shaping the future of work SHL, People Science. People Answers.SHL is the innovator is talent assessment with the most comprehensive set of solutions that address the needs of the largest global organizations. From the hourly employee to the C-Suite, whether for talent acquisition or talent management, SHL's products and services help...

  • Enterprise Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia Allura Partners Full time

    Private Equity backed SaaS businessSydney based - hybrid working$300K OTE Our client is a Private Equity backed SaaS business with a strong existing client base across Civil Engineering, Construction, and Government sectors. As the Enterprise Business Manager you will be responsible for hunting and winning new business as well as building on their existing...

  • Enterprise Account Executive

    2 weeks ago

    Sydney, New South Wales, Australia Creatio Full time

    We're looking for an Enterprise Account Executive in Australia, Sydney. The company is dedicated to winning big horizontal markets, targeting midsize and large enterprises with a global TAM of thousands of organizations. With 60% YoY ARR growth and 130% of Net Retention, Creatio demonstrates worldclass growth metrics. Headquartered in the USA, we work...

  • Enterprise Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia Culture Amp Full time

    Join us on our mission to make a better world of work.Culture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop...

  • Account Manager, Enterprises

    2 weeks ago

    Sydney, New South Wales, Australia Gartner Full time

    What you'll do as an Account Executive: As an experienced sales professional, you'll partner with existing Gartner clients, leveraging internal subject matter experts, to address their most critical priorities around Finance, Risk & Audit. By becoming a true partner to your clients, you'll identify opportunities for account retention and growth through...

  • Account Manager, Enterprise

    2 weeks ago

    Sydney, New South Wales, Australia Gartner Full time

    Description What you'll do as an Account Manager: As an experienced sales professional, you'll partner with existing Gartner clients, leveraging internal subject matter experts, to address their most critical priorities around Finance, Risk & Audit. By becoming a true partner to your clients, you'll identify opportunities for account retention and growth...

  • Enterprise Account Executive

    2 weeks ago

    Sydney, New South Wales, Australia Atlassian Full time

    Working at AtlassianAtlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it's necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part...

  • Technical Account Manager, Enterprise

    2 weeks ago

    Sydney, New South Wales, Australia Okta Full time

    What you'll be doing: Build longterm relationships with the stakeholders in your portfolio of enterprise companies, and deeply understand their strategy, goals, and plans Track customer goals and progress to help facilitate their ROI Monitor customer health, satisfaction, expansion opportunities, risks, and escalations Help customers achieve their technical...

  • Enterprise Account Executive

    2 weeks ago

    Sydney, New South Wales, Australia Streamtalent Full time

    Exciting Opportunity to be part of a rapidly growing Digital Transformation consultancy that values innovation, teamwork, and cutting-edge technology.Ready to level up your career and lead the digital revolution for top Australian brands? A boutique Digital Transformation consultancy is looking for a dynamic Enterprise Account Executive to join their...

  • Account Manager, Enterprise

    2 weeks ago

    Sydney, New South Wales, Australia Amazon Web Services Australia Pty Ltd Full time

    8+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience 8+ years of business development, partner development, sales or alliances management experience Experience communicating results to senior leadership Experience proactively growing customer relationships within an account while...

  • Enterprise Account Executive

    2 weeks ago

    Sydney, New South Wales, Australia Software AG Full time

    Software AG is the software pioneer of a truly connected world. Since 1969, we've helped 10,000+ organizations turn data into decisions. Our industry-leading suite ofintegration & API management,IoT & analyticsandbusiness transformationproducts creates a flow of data between people, departments, systems, and devices. _We connect people and technology for a...

  • Account Manager, Enterprise

    2 weeks ago

    Sydney, New South Wales, Australia Amazon Full time

    DESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to...

  • Enterprise Account Executive

    2 weeks ago

    Sydney, New South Wales, Australia EDB Full time

    A Little About UsEDB offers a data and AI platform that allows organizations to fully utilize Postgres for various workloads on any cloud. Serving over 1,500 customers globally, EDB is a key contributor to the PostgreSQL community, supporting government organizations, financial services, media, and IT companies. EDB's solutions help customers modernize...

  • Account Executive, Enterprise

    2 weeks ago

    Sydney, New South Wales, Australia Sitecore Full time

    Account Executive, Enterprise (New Business Sales)About Us:***About the Role:If you're looking for an opportunity to hunt big game and close significant software license deals, then we're looking for you. The Account Executive operates at the frontline of Sitecore's growth, you'll be counted on not only to drive significant revenue within your territory, but...

  • Account Manager, Enterprise

    2 weeks ago

    Sydney, New South Wales, Australia Amazon Web Services Australia Pty Ltd Full time

    5+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience 5+ years of business development, partner development, sales or alliances management experienceThe Enterprise Account Manger works with companies, creating compelling value propositions around AWS products and services to help...