Case Management Specialist

2 weeks ago

Brisbane, Queensland, Australia CSIRO Full time

Acknowledgement of Country:


CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia.

We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation

The Opportunity:

-
Can you investigate and manage complex people issues?:


  • Do you have a record of integrity, tact and the ability to manage highly sensitive information?:

In this role you will prepare concise and accurate case management reports and provide clear advice and recommendations guiding individuals and leaders through the people management process.


Your duties will include:

  • Investigating and managing complex people matters to drive timely resolutions in line with CSIRO values and providing expert advice, guidance and root cause analysis on peoplerelated issues.
  • Conducting thorough enquiries or workplace investigations and undertaking analysis and assessments of allegations of reportable conduct/misconduct and incidents relating to case management.
  • Ensuring investigation processes are conducted in a thorough, ethical, confidential, and professional manner aligned to CSIRO values.
  • Preparing concise and accurate investigation and sensitive case management reports which provide clear advice and recommendations to Senior Management and addresses appropriate risk analysis.
  • Updating, maintaining and managing accurate and transparent records throughout the case management lifecycle in accordance with recordkeeping procedures, including all implemented actions and resolutions undertaken, while maintaining a highlevel of confidentiality.
  • Manage and maintain health and wellbeing, including psychosocial, risks associated with the case management of individuals across CSIRO and respond appropriately to identified risks

Location:
Canberra, Brisbane, Melbourne, Adelaide, Sydney and Hobart

Salary:
AU$105,80- AU$114,500 plus up to 15.4% superannuation

Tenure:
Indefinite

Reference:90125

To be considered you will need:

  • A Bachelor's Degree or equivalent experience and/or postgraduate qualification in Human Resource Management, Business Management, Industrial Relations, Employment Law or another relevant discipline.
  • Specialised workplace investigation qualifications or the ability to gain relevant certification of investigation certificate along with knowledge and understanding of employee/industrial relations legislative and regulatory requirements, and processes and practices used in investigations of a complex and sensitive nature in a complex work environment or government organisation.
  • At least 5 years' demonstrated experience working in an industrial/employee relations/human resources position managing, triaging, and end to end resolution of complex staffing matters.
  • A significant track record of analytical and problemsolving skills and the ability to identify root cause, assess options and develop tactical solutions. A history of proactively reaching resolution and using innovative mechanisms to reach resolution.
For full details about this role please review the Position Description

Eligibility:

Flexible Working Arrangements:

We work flexibly at CSIRO, offering a range of options for how, when and where you work.

Diversity and Inclusion:


We are working hard to recruit people representing the diversity across our society, and ensure that all our people feel supported to do their best work and feel empowered to let their ideas flourish.


About CSIRO:

At CSIRO Australia's national science agency, we solve the greatest challenges through innovative science and technology.

We put the safety and wellbeing of our people above all else and earn trust everywhere because we only deal in facts.

We collaborate widely and generously and deliver solutions with real impact.

Join us and start creating tomorrow today

How to Apply:

Applications Close:

9 July 2023, 11:00pm AEST

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