Personal Banking Advisor

1 week ago


Mona Vale, New South Wales, Australia Westpac Full time
  • Full time permanent opportunity available at Westpac Mona Vale
  • Customer service role working with the local community
  • Keep taking your career up a notch

How will I help?

We want to help all of our customers with all of their banking so they make the most of their money. And our Personal Bankers play an essential part in doing that. You'll reach out to customers both in-branch and over the phone, connecting them to the right products as you provide expert financial advice and seamless service. Building rock-solid relationships, you'll make it clear you understand what our customers need today – and what their plans are for tomorrow.

What's in it for me?

You'll play a significant part of the future of a business that has been around for 200 years. We aim to create better futures together. So we'll back you in the development of your career, internal career prospects, and flexible working. You'll also keep learning to grow, backed a fantastic team of people within a can-do, supportive structure.

As well as job flexibility and the financial benefits for being part of the Westpac team (like banking, wealth and insurance offers) you'll be paid fairly, and trained so your career can grow as you do. You'll also be encouraged to take part in our fun community projects as a paid volunteer.

What do I need?

The ideal candidate will thrive in a fast-paced environment where no two days are the same You will have experience meeting and exceeding KPI targets while continuing to provide exceeding customer service. You will be passionate about building and maintaining relationships with customers to not only make sales, but to help them with their banking needs.

To be successful in this role, you will need strong communication skills, possess excellent time management, and most importantly, be willing to learn

What's it like to work there?

We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As an equal opportunity employer, we're proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.

How do I Apply?

Start here. Select the APPLY or APPLY NOW button

At Westpac we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community. This role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If you have questions about the recruitment process, please email

Do you need reasonable adjustments during the recruitment process?

We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call Option 2.3 or email



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