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Service Technician

3 months ago

Adelaide Region SA, Australia Employee Matters Pty Ltd Full time
Great Employee Benefits - Work vehicle, uniform, Laptop, Mobile Phone

  • Extensive on the job training
  • Work For a Market Leader in Drinking Water Systems

About the company


Waterlogic, Purezza & Zip are all part of the Culligan Group, which leads the world in healthy and sustainable drinking water solutions and services.

Together we bring clean, safe and soft water to more than 100 million consumers globally, and save around 40 billion single use plastic bottles each year.


About the role

As a Service Technician for the Waterlogic Group you will be responsible for performing installations, repairs & maintenance of filtered boiling and chilled water systems which requires demonstrated troubleshooting ability and general technical experience.


  • Troubleshooting using service manuals, computerised diagnostics & general technical experience.
  • Conducting diagnostics for repairs and complete assessment for customers.
  • Liaising with Customer Care Coordinators to ensure jobs are completed and if required follow up and further appointments arranged.
  • Maximise sales opportunities such as follow up of quotes, new business development leads, after sales opportunities.

Skills & experience

  • Experience with installations, repairs and maintenance
  • Drivers licence
  • Demonstrated experience in fault finding and diagnostics
  • You are enthusiastic team player who thrives on delivering exceptional customer service and can resolve customer issues as efficiently as possible
  • Able to manage your time in a fast paced, dynamic environment

Benefits:

  • Work vehicle, uniform, Laptop, Mobile Phone provided
  • Access to a rewards platform, giving all staff access to instore and online savings from scores of retailers around Australia and New Zealand
  • Employee Discounts on Zip products and services
  • Access to an Employee Assistance Program (EAP)
  • Refer a friend and be rewarded
  • A company passionate about the environment, hygiene, technology, and professional and quality
  • Summit Fleet offers Zip/Waterlogic employees the ability to access novated car leases.
  • Commitment to ongoing learning and development, including Leadership and Career Development programs
  • Reward and recognition programs (The 5C's Excellence Award/Employee of the Year Award/Service Awards)


Waterlogic requires employees to be fully vaccinated against Covid-19 to ensure the safety and wellbeing of our people and due the requirements of our valued customers.


A pre-employment medical, including a health, drug and alcohol assessment, is required for this position and is part of our selection process.


How to apply
If this role appeals to you, please click APPLY now.