Quality Improvement Manager

2 weeks ago

Narrabeen, New South Wales, Australia RSL LifeCare Full time
Quality Improvement Manager

Permanent Full Time Position

Residential Aged Care - Sydney Metro Region

Market competitive remuneration including "not-for-profit" tax concessions/salary packaging.

Committed to supporting personal growth and development.

Position Purpose:


To partner with key stakeholders across our Residential Aged Care business and a develop a high performing quality focussed culture and be responsible of implementation the new Strategic Quality Framework and drive the effective engagement of local teams.


You will also:

  • Lead the implementation of the new Strategic Quality Framework
  • Drive the effective engagement and use of local teams with the RSL LifeCare Quality Management Systems
  • Implement an internal audit schedule ensuring an annual internal audit is completed for each site.
- provide leadership excellence in relation to the quality, compliance, and continuous improvement of RSL LifeCare aged care operations.

  • Work closely with Regional & Facility Managers to support each site in achieving their Quality KPIs, including but not limited to full compliance with the Commonwealth
- _Aged Care Act_ 1997 and Quality Standards.

  • Provide support and coaching to the local teams around effective use of RSL LifeCare's new and emerging quality systems including, but not limited to the incident management and auditing systems.
  • Support the coordination of local Quality and Clinical Governance Committees and the local service engagement with RSL LifeCare governance structures.
  • Management of the RSLLC Continuous Improvement (CI)
Plan to ensure that sites are proactively focused on the CI opportunities.- What we need you to have to succeed:

  • Bachelor's degree or equivalent in a relevant field, such as nursing or other health or human services profession, quality management etc.
  • Extensive experience and knowledge of Aged Care compliance, continuous improvement, quality management and accreditation standards and processes.
  • Proven experience of auditing aged care compliance, legislation and standards with a history of transitioning operations to best practice.
  • Experience in managing complex issues including open disclosure processes, investigations, and complex complaints.
  • Strong appreciation of the Aged Care and other relevant quality standards, compliance, and audit regulatory processes.
About UsWe are genuine. We are authentic. We enrich people's lives in the home and the community.

RSL LifeCare is a leader in senior living, providing high quality retirement villages, aged care homes (nursing homes) and personal home care throughout NSW and ACT.

Proudly serving Australia for over 100 years, RSL LifeCare is a successful and growing not-for-profit organisation.
We enrich veterans and seniors' lives and create connected, supportive and vibrant communities. We are seeking like-minded individuals who support our values; Respectful, Collaborative, Passionate, Imaginative, Courageous and Responsible.- Our commitment to diversity_

Location

Narrabeen

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