Administration Team Leader
1 week ago
your responsibilities will include:
·Oversee hospital administration function in areas such as:
·Front Reception, Pre-admissions, Theatre & Day Surgery admissions, discharge of patients, Ward Clerks
·Financial consent management including private health funding eligibility, patient accounts, billings, debtor's collection and accounts payable
·Manage rosters, staffing and supervision of staff, assist Administration Manager with ongoing staff development including appraisals
·Perform process review and ongoing change management where required
·Assist Patient Administration Manager in maximising team performance through achieving team & hospital KPIs.
·Handle enquiries and resolve complaints
·Maintain accurate documentation of patient records via Webpas
·Utilise MS Office applications to manage correspondence and conduct reports
Selection Criteria :
·Previous experience working within health care
·Demonstrated people leadership and supervisory skills
·Established planning and organizational skills
·Well-developed problem solving and conflict resolution skills
·Self-directed and motivated with the ability to effectively plan and prioritise
·Experience in managing/undertaking switchboard functions
·Well-developed professional communication skills (written and spoken)
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