Database Support Lead

1 week ago


Bondi Junction, New South Wales, Australia Employment Hero Full time

About HealthShare
Winner of the Deloitte Technology Fast 50 companies, HealthShare is a company of innovators and collaborators.

Our mission is to improve the lives of Australian patients by giving them better access to health practitioners and information.


HealthShare has been leading solutions in the medtech space for over ten years, our suite of digital tools have been used by over 8 million Australians and 10,000 doctors.


It's an exciting time to join us as we have bold plans to grow our business significantly through entering new areas of healthcare and expanding our product suite.

In this newly created role we are searching for a Data Verification Specialist to join our Practitioner Support team in our Sydney office.


This role could suit a recent graduate who has a couple of years experience in customer service, data or healthcare administration, sales support or similar.

Or a seasoned customer support administrator with an eye for details & great communication skills.

This is a permanent full-time role ideally based in our Bondi Junction Office but we operate a hybrid work model of 2 days in the office and 3 days you choose office or WFH

About the Role


The Data Verification Specialist will work closely with the outsourced team to help maintain our health practitioner directory and to support the Practitioner Support Manager.


Maintenance of the practitioner directory involves a number of routine processes aimed at ensuring the information is accurate and discoverable by users of the HealthShare and other industry's directories.


Key Responsibilities

Verification of health practitioner directory:

  • Maintenance of existing, or creation of new data through projectbased administration and verification tasks.
  • Coordination of offshore data verification team activities
  • Routine review and processing of offshore team's data for accuracy and verify and correct where necessary

Training:

  • Working closely with the Practitioner Support Manager to provide training and ongoing support of projects and tasks with the offshore team with a growth view to move into completely managing this.
  • Reporting:
  • Reporting on offshore team KPIs, activity and projects as well as your own

Skills & Experience

  • Project management and reporting of results and KPIs
  • Highly organised and selfmotivated
  • Outstanding verbal and written communication skills
  • Experience with CRM (Salesforce or similar)
  • Ability to remain focused during repetitive tasks
  • High levels of organisation and attention to detail: you handle your time efficiently as you maintain accurate records and provide timely reporting
  • Previous experience in working with offshore call centres and training of their agents highly desired
  • Prior exposure to the medical industry and terminology is a big plus

Our Benefits and Perks

Lots of social events & competitions

Birthday - paid day off to go and enjoy

Wellness Days - one day off per quarter so you can give yourself some 'me time'

Flexible 'work from anywhere' program

Paid parental & partner leave

Access to our Employee Assistance Program for your mental health and wellbeing

Rewards for referring like-minded, talented individuals

Discounts on gym membership, Apple, JB HiFi, and many more

Working with a fun bunch of individuals in a culturally diverse and inclusive company

Learn more about us & what we do:

Applications:

You must have the full work rights for Australia
**Agencies - thanks but we've got this

  • Bondi Junction, New South Wales, Australia The Travel Corporation AU Full time

    The Role:As a Customer Experience Lead, you will act as the voice of the customer to optimise journeys across all touchpoints for The Travel Corporation (TTC) Tour Brands - Contiki, Costsaver, Trafalgar, Insight Vacations and Luxury Gold.Reporting to the TTC Tour Brands Marketing Director, you will develop a deep understanding of our customers and identify...


  • Bondi Junction, New South Wales, Australia Alpha Force Full time

    About the ClientOur client is a leading Sydney based builder with considerable capability and experience delivering multi-residential construction projects in both high-end homes and apartment blocks up to $20M. They have continued to grow over the past five years through repeat business, and based on their outstanding reputation and high levels of attention...


  • Bondi Junction, New South Wales, Australia Propel Recruitment Full time

    $60-70,000 + super Interesting & challenging role Analysis, market research, valuation quotes etcCOMPANYOur client is a leading Australian non-bank lender, providing capital to business borrowers. They are based in Bondi Junction and have a vibrant & collaborative office environment.THE ROLEKey tasks will include: Reviewing and critically analysing external...


  • Bondi Junction, New South Wales, Australia HOBAN Full time

    HOBAN Recruitment have partnered with a leading provider of disability support to young people, adults and family's quality care and support in next-generation smart homes.With a unique approach to Supported Independent Living (SIL). This provider conduct assessments and therapies in a supportive and caring centred way to enable their customers to live as...


  • Bondi Junction, New South Wales, Australia SKG Services Pty Ltd Full time

    Well-established in the Australian cleaning industry, SKG Services is a leading provider of soft services across Australia and New Zealand.This role will be responsible for preparing, producing, and analysing tender submissions, presentations, capability statements & expressions of interest to secure new work for our business.Working alongside and supporting...


  • Bondi Junction, New South Wales, Australia Uplift Recruitment Full time

    Competitive salary based on experience Flexible working from home and office High Net Worth Clients & Vibrant CultureOur client is a boutique and highly successful brokerage firm. Offering more than just the standard service, they specialise in Property Wealth Management which sees them continuously managing property portfolios to restructure and refinance -...

  • Store Leader

    1 week ago


    Bondi Junction, New South Wales, Australia Dental Corporation Full time

    If youhave Store Leadership experience are proactive and determined to lead a team tooverachieve, I'd like to hear from you About you You have an optical / pharmacy / commercial / fast paced retail store leadership background. You will be keen to show your strong leadership skills in an organisation that truly values your contribution. Store leadership...

  • Store Manager

    1 week ago


    Bondi Junction, New South Wales, Australia Retailworld Resourcing Full time

    The Brand:This Premium Home Furniture and Decor retailer is looking for their newest Store Manager in their well structured Bondi Junction store. Their mission is to bring the utmost in quality, comfort and style into every family's home with handmade and one-of-a-kind discoveries from around the world, partnering with organisations that support the...

  • Store Manager

    1 week ago


    Bondi Junction, New South Wales, Australia Retailworld Resourcing Full time

    Opportunity to work within an iconic, international retailer Consultative, high turnover store environment Great core business values & career development opportunitiesABOUT THE COMPANYJoin the most recognised brand in the denim industry. A brand that values originality, integrity, empathy and courage in their employees. Everything in this brand is designed...


  • Bondi Junction, New South Wales, Australia Junior Adventures Group Full time

    and RequirementsWhether you're experienced in the Education or childcare sector, have done some babysitting, this is the first time you're thinking about working with children, or anything in between, THIS is the role for youHoly Cross Primary School POSHC is looking for a passionate Coordinator to provide engaging services for children in our before and...


  • Bondi Junction, New South Wales, Australia JewishCare NSW Full time

    Posted: 06/02/2023Closing Date: 30/03/2023Job Type: ContractLocation: Fischl HouseJob Category: Health, Medical & PharmaceuticalThe Practice Lead will play a critical role in ensuring the delivery of services by JewishCare is aligned with NDIS, Aged Care Standards and Child Safe Policies.Purpose of Position: This position accountable for all aspects of...

  • Store Manager

    1 week ago


    Bondi Junction, New South Wales, Australia CAMILLA Full time

    As a Leading Angel at CAMILLA, you will be responsible for the day to day operations of the Boutique, as well as leading your tribe through every collection. This includes rostering, training and hiring with the support of the Head Office tribe as well as delivering an extremely high standard of customer service and fostering close relationships with...


  • Bondi Junction, New South Wales, Australia The Travel Corporation AU Full time

    The Travel Corporation is a leading travel company compromising of well-known travel brands such as Contiki, AAT Kings, Trafalgar, Adventure World, Uniworld and Insight Vacations. It is comprised of 40 sales offices and 10,000 team members globally, whilst serving over 2 million customers annually across more than 70 countries.The Role:Your responsibilities...

  • Store Manager

    1 week ago


    Bondi Junction, New South Wales, Australia Camilla Australia Full time

    Job no: A9PKT Category: Boutique Stores As a Leading Angel at CAMILLA, you will be responsible for the day to day operations of the Boutique, as well as leading your tribe through every collection. This includes rostering, training and hiring with the support of the Head Office tribe as well as delivering an extremely high standard of customer service...


  • Bondi Junction, New South Wales, Australia Stylerunner Full time

    Part of the Accent Group portfolio of brands, Stylerunner is the world's leading digital destination for premium activewear & footwear, delivering the latest on-trend styles to the fashion devotees around the globe who love to lead an active lifestyle. We have a fun and collaborative culture, dedicated to delivering excellence for our customers.Our Mission...

  • Bondi - Diploma

    1 week ago


    Bondi Junction, New South Wales, Australia Little Zaks Full time

    Fulltime position on a rotating roster to support a great work-life balance Access to all staff benefits, including a $1000 annual bonus Multiple opportunities for professional growth and developmentLittle Zak's Academy is privately owned and family run. Our aim is to provide early childhood care and education in a safe, welcoming, adopting and nurturing...


  • Bondi Junction, New South Wales, Australia Super Retail Group Full time

    Sport is calling Our Store Managers are champions of our people. They lead by example and inspire team members to achieve their best by providing outstanding customer experiences. About you You are an experienced retail people leader with the confidence to manage a large team You have the ability and motivation to mentor, inspire and uplift the...


  • Bondi Junction, New South Wales, Australia Hanes Brands Full time

    Join Our Team as a Retail ManagerAre you passionate about leading teams, driving sales, and delivering exceptional customer experiences? If so, we want you to join our dynamic team as a Retail Manager.Sheridan x Hanes BrandsSheridan gives the greatest gift to its customers — rest. We've been the destination for beautiful living for more than 50 years, in...


  • Bondi Junction, New South Wales, Australia Rebel Full time

    Sport is callingOur Store Managers are champions of our people. They lead by example and inspire team members to achieve their best by providing outstanding customer experiences.About youYou are an experienced retail people leader with the confidence to manage a large teamYou have the ability and motivation to mentor, inspire and uplift the teamYour...

  • Sales Associate

    1 week ago


    Bondi Junction, New South Wales, Australia Gregory Jewellers Full time

    Sales Associate - Bondi Junction:Westfield Bondi Junction, Bondi Junction:Employment Status: CasualLocation: Westfield Bondi Junction, Bondi Junction NSW 2022Closing date:31st March 2024About the Opportunity and Position:We have an excellent opportunity at our flagship boutique located in Bondi to join the team in a Casual capacity. Your role will be to...