Complex Optimiser

1 week ago


Brisbane, Queensland, Australia NBN Co Full time

Job Expectations

Complex Optimiser

A fantastic opportunity has presented itself for a Complex Optimiser within the Control tower team reporting to the Workflow Delivery Manager where you will join the pillar within the Field Services Business Unit.

The Control Tower is an essential element of nbn's overall vision to deliver better End User outcomes with improved economics. Pivotal to this vision is to effectively match the demands of nbn End Users to the best available field technician to resolve their needs.

A bit about your role

This role will manage the end-to-end completion of projects relating to both civils and network remediation across both Service and Network Types engaging directly with our Service Delivery Partners (SDP) to drive projects through to completion and escalate as appropriate when issues arise. You will proactively monitor and manage programs of work effectively to reduce EOT (Extension of Time) volumes through utilisation of and adherence to project principles of critical milestone management.

Additionally you will ensure that work meets agreed upon timeframes such as Planned Remediation Dates, SMP Install Dates, Planned Completion Dates, Preferred End Dates, Pre-Install dates and a reduction of overall of hand-backs to nbn .

You will also be responsible for OTD management of Service simplex handoff work orders post review by Tier 1 and Tier 2 for project creation and direct assignment to SDP to ensure that the SDP's receive these work orders in a timely manner.

A bit about you

To be successful in this role, you will need to be able to demonstrate a good understanding of basic networking concepts and knowledge of network construction, remediation requirements, service activation, service assurance, network optimisation and network assurance for S&D field force projects.

The role will work closely with relevant nbn key stakeholders and SDPs to ensure that customer commitments are being met and as such requires an individual with demonstrated experience and ability to professionally engage with stakeholders.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. We champion equal opportunities for all employees. If you have any special requests or accessibility requirements throughout the recruitment process, please advise us at the time of application (via u) and we will adjust to meet your needs.

Take your next steps with nbn

If you think this role is for you then be Fearless and apply today.

Please note that this role will be a permanent and applications for this role will close at midnight on 8th June 2024.

Worker Type

Permanent

Time Type

Full time

  • Brisbane, Queensland, Australia Queensland Health Full time

    This role will work as part of a transformational program to review current category practices, identify and develop sustainable category-related improvement solutions in collaboration with the centralised procurement team, and guide implementation and adoption. It is important to note that this is not an operational sourcing or procurement role, i.e. you...


  • Brisbane, Queensland, Australia BHP Full time

    About BHPAt BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and...


  • Brisbane, Queensland, Australia Downer Group Full time

    About DT InfrastructureIf you're not familiar with DT Infrastructure (DTI), let us introduce ourselves. We are the result of the acquisition of Downer's Transport Projects division by Gamuda Berhad. We take great pride in maintaining the outstanding brand equity and reputation that we've diligently built over the past eight years.As a part of Gamuda Holdings...


  • Brisbane, Queensland, Australia Queensland Health Full time

    About the roleThe Clinical Nurse Consultant is a registered nurse who practices at an advanced level of clinical skill and demonstrates specialised clinical expertise in Coordination.The Clinical Nurse Consultant will demonstrate:An advanced level of autonomous clinical and professional practice. An advanced level of decision making in collaboration with the...


  • Brisbane, Queensland, Australia Queensland Fire and Emergency Services Full time

    Please note this position will be transitioning to Queensland Police Service (QPS) as part of a Machinery of Government Change prior to 30 June 2024, with the State Emergency Services (SES) due to become an entity of the QPS. As part of this transition, you will be required to undergo QPS vetting in accordance with the Police Service Administration Act...

  • Project Lead

    1 week ago


    Brisbane, Queensland, Australia Queensland Health Full time

    The Project Lead role has responsibility to provide exceptional project management skills to lead and oversee the development and delivery of procurement category optimisation across Queensland Health. The Project Lead will shape and execute wide ranging and value-adding initiatives and work in collaboration with key stakeholders to achieve outcomes.About...


  • Brisbane, Queensland, Australia Queensland Health Full time

    You will also work as part of the wider Business Services and Support team with multi-disciplinary professionals and contribute to the ongoing embedding of self-assessment audit and assurance, risk activities to optimise delivery of our services that support the Corporate Enterprise Solutions strategic and operational plans.About Corporate Enterprise...

  • Project Lead

    1 week ago


    Brisbane, Queensland, Australia Queensland Health Full time

    This role will work as part of a transformational program to improve strategic procurement activity, design sustainable procurement improvement models, and lead HHS procurement improvement engagements. It is important to note that this is not an operational sourcing or procurement role, i.e. you will not specifically work in System Procurement branch running...


  • Brisbane, Queensland, Australia Queensland Health Full time

    About the Procurement & Supply Chain Optimisation Portfolio:The Procurement & Supply Chain Optimisation (P&SCO) Portfolio builds on the foundational work undertaken in response to the COVID-19 pandemic to drive operational enhancements and realise further Queensland Health system-wide benefits. The P&SCO Portfolio is a time-limited, temporary work program,...


  • Brisbane, Queensland, Australia Queensland Health Full time

    The Data and Analytics Lead will lead the management of Procurement Transformation program related data cleansing activities to ensure its accuracy and completeness for program use, ensuring that any limitations with this data are documented.About the Procurement & Supply Chain Optimisation Portfolio:The Procurement & Supply Chain Optimisation (P&SCO)...


  • Brisbane, Queensland, Australia Queensland Health Full time

    The Principal Revenue Officer will lead the revenue analytics strategy and operationalise financial and non-financial performance reporting. You will also identify, develop, implement and deliver training programs and tools to support promote and communicate opportunities for revenue optimisation across the health network.What we are looking for:...


  • Brisbane, Queensland, Australia TROOCOO Pty Ltd Full time

    AO8 Senior & Strategic Contract role Attractive Hourly Rates Large State Government DepartmentTroocoo are partnering with a Large State Government Department on the recruitment of an AO8 Marketing & Communications Manager to join the team on a contract basis through to Feb 2024. In this role you will plan and execute strategies that optimise the performance...


  • Brisbane, Queensland, Australia Queensland Health Full time

    This role will work as part of a transformational program to support the review into current category practices, identify and develop sustainable category-related improvement solutions in collaboration with the centralised procurement team, and guide implementation and adoption. It is important to note that this is not an operational sourcing or procurement...


  • Brisbane, Queensland, Australia Queensland Health Full time

    The Principal Data Analyst will support data collection and predictive analytic practices as well as the provision, maintenance and continuous improvement of dashboard reports and other data assets.About the Procurement & Supply Chain Optimisation Portfolio:The Procurement & Supply Chain Optimisation (P&SCO) Portfolio builds on the foundational work...


  • Brisbane, Queensland, Australia Queensland Health Full time

    The Principal Commercial Analyst will provide business analysis, commercial advice and operational improvements to the P&SCO Portfolio programs and projects, initiatives and executives. The position reports to Manager Commercial Strategy and does not have any direct reports.About Procurement & Supply Chain Optimisation Portfolio:The Procurement & Supply...


  • Brisbane, Queensland, Australia Queensland Health Full time

    The Principal Data Analyst will support data collection and predictive analytic practices as well as the provision, maintenance and continuous improvement of dashboard reports and other data assets.About Procurement & Supply Chain Optimisation (P&SCO) Portfolio:The Procurement & Supply Chain Optimisation (P&SCO) Portfolio builds on the foundational work...

  • Project Lead

    1 week ago


    Brisbane, Queensland, Australia Queensland Health Full time

    The Department of Health:The Department of Health (the Department) has a diverse set of responsibilities, and a common purpose of creating better health care for Queenslanders. The Department is responsible for the overall strategic leadership and direction of the public health system in Queensland. We strongly believe in the need to work with people that...

  • Data Engineers

    1 week ago


    Brisbane, Queensland, Australia Green Light Full time

    2 years contractAustralian citizens, must have at least Baseline security clearanceVarious locations in Australia Green Light Worldwide are looking for an experienced Data Engineers to assist in a service delivery of a large national project at one of our client sites. The Data Engineer will expand and optimise data and data pipeline architecture, build,...


  • Brisbane, Queensland, Australia TROOCOO Pty Ltd Full time

    Provide executive support to the Head of Information & Technology Permanent, Full-Time opportunity with exceptional employee benefits Industry leader that provides high quality teaching & learning outcomesTroocoo are proud to be partnering with a highly reputable organisation within the Education sector to bring to market thisExecutive Assistant role with a...


  • Brisbane, Queensland, Australia Tandem Partners Pty Ltd Full time

    An enviable Global TA lead role within a ASX listed admired business Enviable opportunity to lead Talent Acquisiton for an Australian success story Regarded as a Best Place to Work employer Salary package to reflect seniority of role +incentive and benefits About the role We are delighted to partner with Treasury Wine Estates (TWE), one of the world's...