Administrative Assistant

2 weeks ago

Canberra, ACT, Australia Aston Carter Full time

Job Snapshot:

Location:

  • Canberra
    Work Type:
  • Contract

Category:

  • Admin/Customer Service

Job ID:

Job Summary:

The Organisation
We are currently seeking an Administrative Assistant for our client operating in the Transport and Logistics Industry. Located in Fyshwick ACT, you will have the opportunity to work with a highly talented and motivated team. This role is a 3-month Temp with the views for extension, or potential for permanency.


The role is responsible for pro-actively managing and reviewing the portfolio of customers allocated and seek opportunities to maximise business renewal and organic growth.


The Opportunity


This is an excellent opportunity for a knowledgeable and motivated individual who wants to advance their career in a fast-paced industry.

This company will provide you with all the necessary skills and resources to excel.

Your duties will include, but are not limited to:

  • Capture all business potential of clients and maximise client renewal while maximising margins. Support the Relationship Manager in seeking to upsell other products and services to existing clients
  • Regularly review a customer's products through effective reporting and identify and address exceptions by managing key reports such as invalid odometer readings, utilisation report, services due and overdue, fuel exceptions, surplus vehicle reporting etc
  • Be the primary day to day contact accountable for the resolution, allocation and follow through for all client requests, ensuring client contractual obligations and KPIs are met, and measurements are available if requested

Requirements:

  • Certificate in a relevant businessrelated field, relevant tertiary qualifications, High School Certificate, or equivalent
  • Previous experience in a customer service role
  • Strong organisational and prioritisation skills meets specified deadlines and reports regularly on progress
  • Effective communicator both verbally in writing

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