Member Services Consultant

2 weeks ago

Perth, Western Australia RAC WA Full time

With over 1.3 million members RAC is one of WA's most iconic and trusted brands. We are committed to building a stronger RAC and are embarking on an exciting transformation. This will create greater value for our members and deliver on our purpose to be "The driving force for a better WA" by 2030.

RAC Finance (RACF) specialise in market leading finance products and services ranging from personal finance, secured notes and property finance loans. Working in the Member Finance Services Team and Reporting into the Manager Member Finance, you will support the day-to-day operational functions, deliver on personal finance accounts and secured investments notes.

What will you be doing?

Manage high volume inbound and outbound calls from personal loan and investment members Providing excellent service either by telephone or electronic mediums Process personal loan maintenance requests from members – i.e. address changes, loan payout requests and payment method updates Process new investment funds, reinvestments, redemptions, estates, transfers, interest rate changes and interest payments Assisting and actioning all general member enquiries which includes management of multiple shared mailboxes Source new lending applications and input applications for assessment

What are we looking for in you?

Experience in the banking and finance industry Experience working to KPIs or targets Excellent interpersonal skills with strong customer focus and ability to deliver customer-centric solutions Self-motivated with the ability to work as part of a team Computer literate with sound Microsoft Office skills

What can we offer you?

A career at RAC is more than just a job. We are passionate about our people, and we strive to create an environment that fosters their growth and our culture. We value that everyone is different, and we strive to encourage everyone to reach their pinnacle. RAC are committed to developing our internal talent and this could be an ideal time to join our diverse and varied organisation that is currently going through a significant transformation. In addition to this we offer:

Access to RAC member benefits An established Diversity & Inclusion strategy Generous discounts on home, contents and car insurance plus free roadside assistance In-house Health and Wellness programs A competitive base salary plus super (ability to purchaseadditional leave) A very active Social Club - join one of the most active social clubs in Perth with over 900 members

How to Apply

If you are a dynamic person with a strong background in property finance, ready to strive for success, please submit your resume and cover letter by clicking Apply Now.

Application deadline is Friday 7th June 2024.

RAC Finance is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

  • Member Services Consultant

    2 weeks ago

    Perth, Western Australia RAC Full time

    Member Services ConsultantWith over 1.3 million members RAC is one of WA's most iconic and trusted brands. We are committed to building a stronger RAC and are embarking on an exciting transformation. This will create greater value for our members and deliver on our purpose to be "The driving force for a better WA" by 2030.RAC Finance (RACF) specialise in...

  • Member Services Consultant

    2 weeks ago

    Perth, Western Australia Royal Automobile Club of WA Full time

    Exciting opportunity to provide excellent member service for personal loan and investment accounts Full time, Permanent position Based at our newly refurbished, West Perth office- With over 1.1 million members RAC is one of WA's most iconic and trusted brands. RAC's vision is for a safer, sustainable and connected future for Western Australians. For more...

  • Member Services Consultant

    2 weeks ago

    Perth, Western Australia Royal Automobile Club of WA Full time

    With over 1.3 million members RAC is one of WA's most iconic and trusted brands. We are committed to building a stronger RAC and are embarking on an exciting transformation. This will create greater value for our members and deliver on our purpose to be "The driving force for a better WA" by 2030. RAC Finance (RACF) specialise in market leading finance...

  • Member Services Consultant

    2 weeks ago

    Perth, Western Australia Workforce Australia for Individuals Full time

    With over 1. 3 million members RAC is one of WA's most iconic and trusted brands. We are committed to building a stronger RAC and are embarking on an exciting transformation. This will create greater value for our members and deliver on our purpose to be 'The driving force for a better WA' by 2030. RAC Finance (RACF) specialise in market leading finance...

  • Member Services Consultant

    2 weeks ago

    Perth, Western Australia Link Group Full time

    OverviewYou will be the first point of Member contact for a range of superannuation and retirement inquiries, including technical support and fund product information in a professional and customer focused manner. The role requires you to explore the needs of members beyond their initial enquiry, with the aim of offering products and services to add further...

  • Member Services Consultant

    2 weeks ago

    Perth, Western Australia RAC of WA Full time

    With a membership of over 1.3 million, RAC stands as one of the most iconic and reputable brands in WA. Committed to enhancing the RAC experience, we are undergoing an exciting transformation to bring more value to our members and fulfill our vision of becoming "The driving force for a better WA" by 2030.Key Responsibilities: Manage inbound and outbound...

  • Sales and Service Consultant

    2 weeks ago

    Perth, Western Australia IPA Personnel Services Full time

    We are seeking a highly motivated and talented Sales and Service Consultants to join our client on a permanent basis. This full-time position is ideal for Aboriginal and Torres Strait Islander applicants looking to start a career with one of Australia and New Zealand's largest insurance companies._Suitably experienced Indigenous Australians are strongly...

  • Member Experience Consultant

    2 weeks ago

    Perth, Western Australia HBF Health Limited Full time

    Member Experience ConsultantMember Experience ConsultantJob no: 494085Work type: Permanent full timeLocation: Perth CBDCategories: Member Services & SalesWe're HBFYou will recognise us from our fun loving Quokka ads HBF is proud to be awarded Australia's most trusted Private Health Insurer, we have 1.1 million members nationally and over 1000 people. Our...

  • Member Experience Consultant

    2 weeks ago

    Perth, Western Australia HBF Australia Full time

    We're HBF You will recognise us from our fun loving Quokka ads HBF is proud to be awarded Australia's most trusted Private Health Insurer, we have 1.1 million members nationally and over 1000 people. Our purpose is to deliver for our members in the moments that matter, underpinned by a friendly value driven culture. When you join HBF, you become part of one...

  • Customer Service Consultant

    2 weeks ago

    Perth, Western Australia Frontline Recruitment Full time

    We are looking for an experienced and driven Internal Customer Service Consultant to join this WA family owned and operated business in Malaga. My client is a leader in providing quality timber and hardware to the Perth community for the last 50 years and they are looking for an equally passionate team member's to come on board. You will be hardworking and...

  • Member Support Consultant Myaree

    2 weeks ago

    Perth, Western Australia Goodlife Health Clubs Full time

    About Goodlife Health Clubs:As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more than...

  • Client Services Consultant

    2 weeks ago

    Perth, Western Australia Perpetual Limited Full time

    6 weeks' annual leave- Hybrid office/work-from-home environment- Work with various Aboriginal communities across AustraliaAbout FordhamAt Fordham, we specialise in helping Australia's leading business owners and Managers with all facets of their business.We're one of the country's fast growing Chartered Accounting firms, with a national footprint comprising...

  • Client Services Consultant

    2 weeks ago

    Perth, Western Australia Perpetual Limited Full time

    6 Month Max Term Contract role Flexible working environment Career growth opportunitiesFordham is a specialist chartered accounting firm within Perpetual. Fordham has acted for private business, their owners and their families. We help our business owner clients understand and manage their business, build and protect their wealth, and plan and structure...

  • Client Services Consultant

    2 weeks ago

    Perth, Western Australia Perpetual Full time

    6 Month Max Term Contract role Flexible working environment Career growth opportunities Fordham is a specialist chartered accounting firm within Perpetual. Fordham has acted for private business, their owners and their families. We help our business owner clients understand and manage their business, build and protect their wealth, and plan and structure...

  • Client Service Consultant

    2 weeks ago

    Perth, Western Australia Perpetual Limited Full time

    Client Services Consultant Fordham- 6 weeks' paid leave- Hybrid office/work-from-home environment- Work with various Aboriginal communities across AustraliaAbout FordhamAt Fordham, we specialise in helping Australia's leading business owners and Managers with all facets of their business.We're one of the country's fast growing Chartered Accounting firms,...

  • Human Resources Consultant

    2 weeks ago

    Perth, Western Australia Workforce Services Full time

    Position Profile:The Child and Adolescent Health Service are seeking experienced Human Resource professionals to join our team located at Perth Children's Hospital. Successful applicants will provide a consultancy, advisory service and associated support to managers and staff regarding all aspects of Human Resource Management.Your responsibilities will...

  • Client Services Consultant

    2 weeks ago

    Perth, Western Australia Perpetual Full time

    6 Month Max Term Contract roleFlexible working environmentCareer growth opportunitiesFordham is a specialist chartered accounting firm within Perpetual. Fordham has acted for private business, their owners and their families. We help our business owner clients understand and manage their business, build and protect their wealth, and plan and structure their...

  • Sales & Service Consultant - Trainee

    2 weeks ago

    Perth, Western Australia Royal Automobile Club of WA Full time

    About Us: With over 1.2 million members RAC is one of WA's most iconic and trusted brands. We are a purposeled member organisation striving to create greater value for our members and deliver on our purpose to be "The driving force for a better WA." Your Opportunity: As a Sales and Service Consultant, you will engage with current and potential members from...

  • Erp Consultant

    2 weeks ago

    Perth, Western Australia CA Management Services Full time

    Experienced ERP consultant to analyse, design and develop business improvement processors.An opportunity has arisen for an experienced and exceptional support consultant to deliver valued service in this end-to-end client facing role.What's in it for you?To work within a friendly and supportive team environment in a growing company.Our key focus is to build...

  • ERP Consultant

    2 weeks ago

    Perth, Western Australia CA Management Services Full time

    Experienced ERP consultant to analyse, design and develop business improvement processors.An opportunity has arisen for an experienced and exceptional support consultant to deliver valued service in this end-to-end client facing role.What's in it for you?To work within a friendly and supportive team environment in a growing company. Our key focus is to build...