Community Engagement Officer

1 week ago


Parramatta, New South Wales, Australia Parramatta City Council Full time
**Are you passionate about providing opportunities for the community to have their say on projects which can impact where they live and work?

The City of Parramatta is going through unprecedented change and transformation as we grow and transform into a Global City.

The intensity of growth and investment in City of Parramatta means that Council, their partners, and community have a once-in-a-generation opportunity to shape the City's future and ensure it is culturally, socially, environmentally, and economically sustainable.


We are looking for a Community Engagement Officer to join the team, who has experience in developing and delivering engagement plans, working cross-functionally with the ability to produce high-quality communications and engagement content.


About the role

On a daily basis, you will:

  • Develop and implement community engagement plans
  • Develop high quality communications and promotional resources
  • Manage Council's community engagement tools to conduct community engagement activities Collate and analyse engagement data and report back to internal and external stakeholders

About you


Along with a minimum 2 years of experience dealing directly with the community, the successful applicant will bring expertise in managing contentious community issues, strong time management and organisational skills along with effective communication techniques, and a keen attention to detail.


Essential Qualifications

  • Tertiary qualification in Communications, Journalism, Marketing or Public Relations (or another relevant discipline), or another appropriate qualification combined with relevant communications and engagement experience. Completion of or working towards completion of IAP2 certificate in community engagement (or willingness to complete).

What's on offer
Permanent Full-Time role commencing 1st July 2024.

We are offering an attractive remuneration from $98,129 to $108,038 plus 11% superannuation.

In addition City of Parramatta also offer excellent employee benefits which include:

  • A range of flexible work arrangements including hybrid WFH arrangements
  • 14 weeks paid parental leave
  • Access to Long Service Leave after 5 years
  • Central Parramatta location (Public transport at our door, discounted parking)
  • Significant leave benefits (up to 12 days flexitime, 3 additional leave days at Christmas, 15 days sick/personal leave, 2 days health and wellbeing leave per year)
  • Learning and development opportunities Health and Wellbeing programs (Fitness Passport, flu shots, etc.)

Want to know more?
Further information regarding the requirements of this role can be found in the attached Position Description.

How to apply
Please attach a Cover Letter and answer the following:

  • Outline your experience in developing, implementing and evaluating community engagement plans and activities. Please provide an example of a project.


Outline your communication and negotiation skills including your ability to manage internal stakeholder relationships and develop communications materials for a variety of channels and audiences.

Applications close 9pm, 14th May 2024 and will not be accepted through any other medium.

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