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Digital Delivery, Director

3 months ago

Sydney, New South Wales, Australia Korn Ferry Full time
Digital Delivery, Director (L&PD and Sales & Services Solution)

About the Job Title:

Korn Ferry is a worldwide organizational consulting firm dedicated to helping clients align strategy and talent for top-notch performance. Our team collaborates with organizations to structure their roles and responsibilities, recruit the right individuals to execute their strategy, and provide guidance on rewarding, developing, and motivating their workforce.

About the Company:

With a presence in over 50 countries, we offer five core solutions:

  • Organizational Strategy
  • Assessment and Succession
  • Talent Acquisition
  • Leadership Development
  • Total Rewards

We are thrilled to welcome a Director to drive the implementation of our solutions and onboard clients, leading to client satisfaction and renewals. In this role, you'll have the opportunity to contribute to defining the vision, strategy, and roadmap for our L&PD product solutions, working closely with a diverse team.

Key Responsibilities:

Leadership

  • Drive engagement and motivate the team to achieve the Digital business and wider Korn Ferry organization's objectives.
  • Lead, develop, and inspire the team, focusing on L&D and S&S solution expertise, alongside project management capabilities.
  • Manage team performance, set objectives, and ensure accountability for achieving them.
  • Participate in regional delivery leadership activities and ensure team alignment with global messages and processes.
  • Facilitate communication between the team and clients, ensuring feedback is heard by regional leaders.

Revenue & Resource Management

  • Manage backlog and forecasting, provide regular team progress updates, and plan resources for projects accordingly.
  • Contribute to the regional gross margin goal through effective project planning, team utilization, and realization rate.

Client Delivery

  • Support L&D and S&S technology solutions' implementation in client environments.
  • Implement client usage strategies and enable clients to utilize KF solutions effectively.
  • Manage client relationships, suggest feature improvements, and conduct Quarterly and Annual reviews.
  • Retain clients through strong relationship management and provide business insights to drive improvements.

Professional Experience/Qualifications:

  • Bachelor's degree or equivalent, with a background in Leadership, Development, Sales, or Business.
  • 8+ years of client-facing consultative experience, ideally with leadership background.
  • Strong understanding of business environment and tools like SalesForce and Microsoft Dynamics.

Internal Mobility at Korn Ferry

If you currently work for Korn Ferry or its affiliates, you may apply for different positions within the company. Consult with HR for details about benefits and policies.

Korn Ferry is an Equal Employment Opportunity/Affirmative Action Employer - Minority/Female/Disability/Veteran.

All qualified applicants will receive consideration based on merit without bias towards race, color, religion, sex, age, or veteran status, among other characteristics protected by law.