Community Care Manager

2 weeks ago

Coffs Harbour, New South Wales, Australia The Shoreline Full time

Part Time Role, 1-2 days per week

  • Ability to actively grow this segment of our established business
  • Opportunity for growth of the role into Full Time position
  • Use of on site gym
  • Employee Assistance Program

The Shoreline is seeking a Part Time Community Care Manager to oversee and grow this new division of our already established Luxury Retirement Village.

The Shoreline Community Care fosters our existing organisational values and CREED:

Caring - We care and act with compassion

Respect - We value our residents' needs, diversity & lifestyle choices

Excellence - We provide best practice, quality and safe care & services to support all of our residents

Engaged - We are there for our residents and we are empowered to find ways to say 'yes'

Dignity - We support our residents to make the choice to live the lifestyle they want

About The Role:

The purpose of the position is to plan and coordinate the delivery of Home Care packages and other community based aged care programs, ensuring that services promote independence and quality of life, to ensure that people remain connected and engaged. You will manage and lead the team of Community Aged Care Service staff so that high-quality, responsive services, programs, and resources are delivered and managed. Ensuring that service goals and standards are met, and the appropriate processes are in place to support ongoing service improvement.

In this role, you will be responsible for:

  • Overseeing the smooth operation of day-to-day management of The Shoreline Community Care
  • Communication with all clients throughout their service interactions to ensure their experience of The Shoreline Community Care is positive, personalised and supportive
  • Develop opportunities for growth of The Shoreline Community Care division
  • Ensure that those staff who provide care, services and support to individual clients understand their life story, preferences and interests to ensure a personalised service
  • Facilitate the connectivity across The Shoreline's community precinct to ensure clients experience the full integration of service delivery.
  • Review reports generated by The Shoreline finance officer which monitors costs of Home Care packages and ensures services and operations are within budget constraints.
  • Ensuring that the organisation's customer service expectations are exceeded in the administration of the program.
  • Complete documentation to ensure compliance with Aged Care Quality Standards, and policies and procedures.
  • Provide leadership and support to home care employees to promote ongoing development and alignment to The Shoreline Community Care values, mission and Creed.
  • Liaise with service referrers, General Practitioners, Allied Health Professionals, community organisations and internal clinical care providers to ensure client needs are met and well-coordinated.
  • Report on and communicate with internal stakeholders the effects of your work to establish the success of the division

About Us:

The Shoreline is the newest luxury aged care facility on the Mid North Coast of NSW. The precinct boasts a fresh, resort-like atmosphere and a focus on high quality care of our aged residents and building a community in the superb beach side location where we live and work. Shoreline Community Care is an offshoot from the village of luxury units, villas and residential aged care and is a stone's throw away from the major local shopping centre, where the Community Care Office is located as well as beautiful beaches, and restaurants. We are a breath of fresh air in the region, bringing luxury and the most modern-day practices to the forefront of our residents ageing experience.

About You:

As someone with a proven track record of compassion, you will demonstrate kindness and empathy with the elderly and other diverse individuals. You will possess a drive to succeed and seize opportunity for growth, both personally and for the Community Care division of the Shoreline in which you are proud to oversee. You ideally have experience in the Community Care field and are experienced with the various programs, funding guidelines, legislative requirements and best practice work instructions.

To succeed in this role you will need the following skills and attributes:

  • Vision and drive to effectively grow this new initiative
  • Demonstrated ability to operate independently and professionally with limited supervision.
  • Ability to work in a multi-skilled team environment and to communicate effectively with management, staff and stakeholders
  • Highly developed organisational skills and ability to determine work priorities.
  • Understanding of the ageing process and a commitment to advocate for older people in residential care and/or home care.
  • Commitment to ongoing professional development
  • Ability to use Microsoft Office software and other desktop applications to an intermediate level.
  • Alignment with The Shoreline values and the requirements of the Aged Care Quality Standards;
  • Police check clearance
  • Current Driver's Licence (desirable)
  • Desirable but not essential: Registered Nurse with current registration with the Australian Health Practitioner Regulation Agency (AHPRA)

How to Apply:

Please complete the requested work history and education information on the application page (you are welcome to include any certificates or licences under the education section) and upload your resume.

If you meet the above criteria and you're interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve, we want to hear from you

Simply complete the application process by clicking the Apply Now button and we'll be in touch.

Apply Now

No Recruitment Agencies, please.

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