Technical Analyst
1 week ago
We're looking for a Technical Analyst to join the team delivering technology-fuelled, human-centred solutions at a leading Australian business and household name brand.
The business is a ServiceNow elite partner delivering specialised integration technology that can connect all IT management systems - both cloud and on-premises, creating a single unified environment.
Responsibilities:
- Analyse business processes, identify potential inefficiencies, and propose strategic improvements to optimize operational effectiveness.
- Leverage your expertise in Windows, Linux, and SQL Server to diagnose and resolve complex technical issues, establishing yourself as a goto troubleshooting resource.
- Develop clear, concise, and comprehensive training materials, documentation, and user guides to foster knowledge sharing and user autonomy.
- Collaborate effectively with internal and external stakeholders, confidently handling customer meetings, escalations, and emergency situations.
Qualifications:
- Strong demonstrable ability to perform root cause analysis and troubleshoot issues within Windows, Linux, and SQL Server environments.
- Proficiency in Splunk Power User functionalities.
- Experience with Linux scripting and general knowledge.
- Familiarity with Alation, Erwin, PowerBI, SQL Server database administration, Prince2/Agile methodologies, ITOM/ITSM/ServiceNow.
What's on Offer:
- A comprehensive learning and development program to empower you to continuously enhance your skillset.
- Additional paid time off to promote worklife balance.
- Attractive employee discount program on our products and services.
- Provision of all necessary hardware and technology tools to excel in your role.
- Incentive Bonuses
Please note that Australian Citizenship with a minimum NV1 security clearance is mandatory for this role.
Acknowledgement of Country
Salt respectfully acknowledges the Traditional Owners of the lands across Australia as the continuing custodians of country and culture. We recognise the enduring connection that Aboriginal and Torres Strait Islander peoples have to the lands, waters, and skies.
We pay our respects to all First Nations Australians and their Elders past and present.
Salt acknowledges the Traditional Owners of the lands across Australia as the continuing custodians of country and culture. We pay our respects to all First Nations Australians and their Elders past and present.
Job Information:
- Job Reference: JO
- Salary: Up to AU$ per annum + super, bonus
- Salary per: annum
- Job Duration:
- Job Start Date: ASAP
- Job Location: Canberra
- Job Industry: Technology
- Job Industries: Technology
- Job Locations: Canberra
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