Student and Academic Services Officer

2 weeks ago


Joondalup, Australia Navitas Full time

About the role


The Student and Academic Services Officer is responsible for providing high quality administrative and support services within the college/campus across a broad range of academic and student services and administrative functions.


Key result areas are:

  • Ability to meet deadlines during busy times
  • Effective and efficient record management
  • Focus on engaging with students and committed to providing a positive student experience

The person we seek will ideally have the following

  • Demonstrated ability to meet deadlines and deal with competing priorities
  • Excellent attention to detail, including proofreading and editing skills
  • Demonstrated ability to relate well to students and professionals
  • Ability to independently resolve routing problems and issues
  • Sense of responsibility and commitment to education
  • IT literacy (ie. Student information system or database, or customer relationship management system) and experience
  • Excellent communication skills
  • Provide advice to students relating to College policies and procedures, program progression, transition to University and other student administrative related issues
  • Flexibility to work across campuses (Joondalup and Mount Lawley)

Desirable:

  • Work experience in higher education sector, preferably in a commercial setting (preferred)
  • Degree or equivalent

What we can offer you

  • A purpose driven and supportive team environment
  • First class modern facilities
  • Career progression and development pathways
  • Collegial and collaborative environment with the aim of academic excellence
  • Mobility within the organisation and locations
  • Health & Wellbeing packages which includes free counselling for employees and family, discounted gym membership, movie tickets, discounts on travel, accommodation and insurance
  • Salary packaging and novated leasing

About us
For over 25 years, we've prepared students around the world to be study-ready, work-ready and world-ready.

As pioneers in the university pathway sector, we have more than 30 trusted partnerships with ambitious, forward-thinking universities around the world.


Through our unparalleled global reach across 24 countries, we help our partners achieve their goals of a stronger, more diverse student population, improved academic outcomes, superior student experiences, enhanced global profile and sustainable revenue.


Our Australasian university partners include Edith Cowan University, Curtin University, Deakin University, University of South Australia, University of Adelaide, La Trobe University, Western Sydney University, Griffith University, University of Canterbury and the University of Canberra.


Diversity and Inclusion
Navitas promotes and embraces an inclusive and diversified workforce.

We believe equality, flexibility and diversity in the workplace will deliver a rich and collaborative environment for our employees, students and clients.


How to apply

  • How do you handle a busy multitasking work environment while maintaining a high standard of customer service?
  • What events and activities would you develop to promote a vibrant college community?


Applications close on Friday 28 April 2023 at 11:59pm however, we reserve the right to progress or confirm applicants prior to close date.

Applications received after the close date may be considered pending the recruitment process.

**Extra information

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