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Officer (Real Time Systems)
3 weeks ago
In the role of Officer (Real Time Systems) you will work as part of a small team to ensure operational delivery of Translink's Real Time Systems.
You will also participate in various aspects of the Smart Ticketing Project relating to the implementation of the latest releases of Real Time Systems.
As part of the Systems and Engineering business unit you will be integral in the delivery and operation of customer technology focussed transport systems and solutions.
Accountabilities include:
- Contribute to the effective delivery and operational support of Real Time systems for Translink Division.
- Monitor and action Customer queries and complaints pertaining to Real Time Systems via the Translink Customer Link system.
- Review and analyse operational data and assist in developing and implementing continuous improvements to existing and future Real Time Systems.
- Contribute to written reports and make recommendations based on operational research and analysis.
- Provide Real Time Systems support for Translink users and transport operators.
- Liaise with internal and external stakeholders and build working relationships across Translink and transport operators in the delivery of Real Time Systems and selected projects.
- Assist in the development and maintenance of reporting to provide information on operational performance.
- Other accountabilities and tasks as reasonably directed.
Job Ad Reference:
QLD/461491/22
Closing Date:
Friday, 6 January 2023This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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