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Operations Delivery Support Officer

3 months ago

Brisbane, Queensland, Australia Queensland Rail Full time

Operations Delivery Support Officer:

  • Req

Id:

7398- Date: 13 Mar 2024- Location: Brisbane, QLD, AU, 4000- Company: Queensland RailThe Operations Delivery Support Officer is responsible for providing operational support to the SEQ Operations Roster Centre through the creation, organisation, and implementation of operational rosters for Station Staff within SEQ.


What Queensland Rail has to offer:

  • Permanent full-time position based at Bowen Hills.
  • Attractive salary starting at $98, 061 plus 12.75% superannuation.
  • Free Citytrain travel to and from work.

Overview of the main responsibilities:

  • Checking fatigue compliance of Station Customer Service (SCS) employees.
  • Ensuring rosters and allocations meet industrial agreements.
  • Providing regular reporting to leaders based on KPI's.
  • Providing operational backfill for maintenance of SCS Locations.
For further details please view the position description

What you will bring to the role:

  • Must be available to work across a 24/7 rotating roster.
  • Strong written and verbal communication.
  • High level of stakeholder engagement.
  • Proven ability to work effectively in a team environment and autonomously.
  • Extensive knowledge of all MS Office programs, including excel and outlook.
  • Deputy, SAP, FAID and IWAY knowledge desirable.

Sounds great What's next?


The recruitment and selection process for this position might require shortlisted applicants to undertake psychometric assessment, health assessment and background checks that might also include criminal history and credit checks.


Supporting a Diverse Workforce
Queensland Rail is committed to a diverse workforce that is reflective of the customers and communities we serve.
We are inclusive, collaborative, respectful, and value our differences. We are 1TEAM, where everyone belongs.