Air Cargo Customer Service/operations Executive

2 weeks ago


Mascot, Australia M&C Aviation Pty Ltd Full time

About the business and the role


Our organisation represents many of the top international Airlines in Australia & New Zealand and offer a premium service both to our principals and clients.

We are seeking an enthusiastic individual to join our Sydney team.

Job tasks and responsibilitiesPrimary Duties**- Handling & providing excellent customer service to the existing client base.

  • Learn and operate reservation systems for various airlines.
  • Must be proficient in Outlook, Excel and keen in computer software.
  • Be available for cargo operation duties as per Airlines' requirements.
  • Construct aircraft cargo load plans with a view to maximise capacity and payload.
  • Coordinate with Airlines' Ground Handlers to meet Airlines' SOP.
  • Engage with our clients to promote, book and assist all requirements in air cargo services.
  • Post flight check on cargo uplift and coordination with transit hub and receiving stations.
  • Post flight coordination with clients.
  • Work as a team to handle customer inquiries, bookings, quotations, tracing, claims etc.
  • Keen learner and self motivator with passion in Aviation preferred.

Skills and experience
Office is located at Sydney Airport, Parking provided.

Applications COB November 18th 2019.

Benefits:

  • Parental leave
  • Professional development assistance

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus


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