Head Of Learning Design And Delivery

2 weeks ago


North Sydney Council, Australia InvoCare Full time
Training & Development (Human Resources & Recruitment)

Invo Care is an industry leader in the funeral industry, operating over 300 funeral locations, 17 cemeteries, and 29 crematoria throughout Australia, New Zealand, and Singapore.

We are committed to providing compassionate and professional funeral services to families during their time of need.

We are seeking an experienced and innovative Head of Learning Design and Deliveryto lead the creation of a Centre for Leadership and Learning within our organisation.

The successful candidate will be responsible for designing, implementing, delivering, evaluating, and evolving our learning and development portfolio to create a world-class learning experience for our employees.


About You:

You have a track record of leading a learning function within a time of transformation and a fast-paced multi-site matrix organisation delivering face to face customer service (retail or hospitality are ideal).

You have extensive experience leading the vision and strategy for learning, developing roadmaps, and executing multiple projects and/or programs simultaneously.

You are a systems thinker and a strong leader who inspires your team from the front.

You thrive in a complex environment and are excited to join a growing organisation where you will be an integral part of building capability through people.


About the role:

As a senior leader and key member of the People and Culture Leadership Team, you will be responsible for transforming the Learning and Development portfolio at Invo Care.

You will build the capability to support strategic priorities and key moments of the employment journey.

Key responsibilities will include but are not limited to: Transformation of Learning and Development: Develop and implement a strategy to transform the Learning and Development portfolio.

Align learning initiatives with strategic priorities and key moments of the employment journey.

Building Capability:
Build a high-performing team to support the Learning and Development transformation.
Develop and implement programs to build capability across the organization.
Creating a Centre for Leadership and Learning and Development: Establish the Centre for Leadership and Learning and Development.
Design and implement programs to develop leadership capability.

Qualifications:
Bachelor's degree in education, Human Resources, Business Administration, or related field.
Minimum of 10+ years of experience in learning and development, with at least 5 years in a leadership role.
Experience working in a national multi-site, compliance-focused environment preferred.
Track record in managing and developing a high-performing team of learning professionals, fostering a culture of collaboration, innovation, and continuous learning to drive excellence in learning design and delivery
Proven track record of designing and delivering successful learning and leadership development programs.
Strong project management skills and ability to manage multiple projects simultaneously.
Excellent communication and interpersonal skills.

How to Apply:

Invo Care is proud to provide our employees with a quality work environment and opportunities for both personal and professional growth.

If you are looking for a role that makes a difference and supports families in your community, click on apply and submit your application.

To learn more about careers at Invo Care please visit our careers page: Invo Care we are committed to building a respectful, diverse, and inclusive workplace that reflects the communities we serve.

We encourage applications from people of all ages, nationalities, abilities, and cultures, and are open to discussing flexibility.

Invo Care is an industry leader within the funeral industry, we currently operate over 300 funeral locations, 17 cemeteries and 29 crematoria, throughout Australia, New Zealand and Singapore and growing.

You may not have considered this industry before, but we provide vital services to families that helps them to celebrate the lives of those they loved.

Our staff live our values daily and experience the gratitude that comes with offering such a meaningful service.

Invo Care is an industry leader within the funeral industry, we currently operate over 300 funeral locations, 17 cemeteries and 29 crematoria, throughout Australia, New Zealand and Singapore and growing.

You may not have considered this industry before, but we provide vital services to families that helps them to celebrate the lives of those they loved.

Our staff live our values daily and experience the gratitude that comes with offering such a meaningful service.
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Perks and benefits
Reward and recognition programs
Tailored induction and training programs
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