Store Manager at Tomo:life K-pop Store

2 weeks ago


Melbourne, Victoria, Australia Tomo Group Pty Ltd Full time

Join Our Team at

TOMO:

LIFE:

Are you ready to lead and inspire at the heart of K-Pop culture in Australia?

TOMO:


LIFE, the premier destination for BTS, NJS and K-Pop enthusiasts, is looking for a seasoned Store Manager to elevate our Melbourne pop-up store experience.

We are looking for a permanent store or area manager to join the team as we will have many more pop-ups and stores on the way.


Role:
Store Manager


Key Responsibilities:

  • Uphold unparalleled hospitality standards, ensuring every customer feels valued and excited.
  • Lead and motivate the retail team to exceed sales targets and provide exceptional service.
  • Expertise in visual merchandising: creatively display merchandise to enhance the shopping experience and drive sales.
  • Manage daily store operations, including inventory control, order processing, and staff scheduling.
  • Implement strategies to maximize customer satisfaction and store profitability.
  • Provide indepth knowledge of BTS, NJS, and K-Pop culture to engage and connect with our customer base.
  • Ensure the store environment reflects

TOMO:
LIFE's brand and K-Pop aesthetic.

  • Collaborate with the corporate team for promotional events and product launches.
  • Handle customer inquiries and complaints with professionalism and tact.
  • Train and develop staff, fostering a culture of learning and passion for K-Pop.

What We're Looking For:

  • Proven experience in retail management, particularly in a highvolume environment.
  • A track record of providing exceptional customer service and hospitality.
  • Strong skills in visual merchandising and creating engaging store layouts.
  • Excellent leadership and team management abilities.
  • Passionate and knowledgeable about BTS, NJS, and K-Pop culture.
  • Exceptional communication and interpersonal skills.
  • Positive attitude, flexible, and adaptable in a dynamic work environment.

Why Join

TOMO:
LIFE?


  • Be a leader in the thriving K-Pop retail scene in Australia.
  • Work in a vibrant, dynamic, and passionate environment.
  • Blend your professional skills with your love for K-Pop and delighting fans.
  • Opportunities for career growth and professional development as we expand.

Salary:
$ $40.00 per hour

Application Question(s):

  • Please explain why you would like to work at

TOMO:
LIFE.

Experience:

  • Working towards sales targets and KPIs: 1 year (preferred)
  • Customer service: 1 year (preferred)

Work Authorisation:

  • Australia (preferred)

Ability to Commute:

  • MELBOURNE, VIC 3000 (required)

Ability to Relocate:

  • MELBOURNE, VIC 3000: Relocate before starting work (required)

Work Location:
In person
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