Senior Manager Strategy

2 weeks ago

Sydney, New South Wales, Australia Qantas Full time
  • Challenge yourself and take the next step in your strategy and consulting career
  • Opportunity to join a leading brand in Qantas and to shape our Qantas Loyalty business strategy
  • Permanent position based at our Head Office in Mascot

Qantas Loyalty is an integral part of the Qantas brand, with a vision to be the most valued and trusted Loyalty ecosystem that makes every day more rewarding. With a focus on rewarding loyalty and fostering lasting relationships, our business is dedicated to providing unparalleled value and benefits to our members. From earning points on flights, shopping and everyday purchases to enjoying exclusive perks and privileges, Qantas Loyalty is committed to delivering exceptional service and rewards. With a rich heritage and a forward-thinking approach, we continue to redefine loyalty in the aviation industry, setting the standard for excellence and innovation.

We pride ourselves on forward thinking. We're not afraid to challenge, we invent boldly, and we purposefully disrupt. In an industry characterised by competition and change, we stay ahead of the game by innovating and creating outstanding products and services for our customers.

As the Senior Manager of Strategy, you will be a key architect of Qantas Loyalty's future growth. You will lead high-impact strategic projects, spearhead the identification and prioritisation of new opportunities, and drive the strategic direction of the entire Loyalty portfolio. This dynamic role requires a deep understanding of customer needs, market trends, and financial considerations, as well as the ability to build consensus and drive execution across diverse teams.

A core part of the role will be leading the ongoing Strategy functions of the Loyalty business portfolio, including day‐to‐day project management of a multi‐disciplinary team that includes strategy, data analytics and human‐centred design. The role reports into the Head of Strategy and Delivery as the core strategy role.

Key Responsibilities:

  • Strategic Project Leadership: Design and execute large-scale, analytical projects that address the most critical strategic challenges and opportunities facing Qantas Loyalty, setting a direction that delivers high value and impact.
  • Loyalty Portfolio Strategy: Partner with the Head of Strategy and Delivery to shape the overall Loyalty ecosystem strategy, identifying key initiatives to achieve ambitious FY30 EBIT targets.
  • Thought Leadership and Innovation: Gather external intelligence on industry trends and emerging technologies, developing frameworks and processes to assess their potential impact and opportunities for Qantas Loyalty.
  • Strategy Representation and Executive-Level Management: Lead the Strategy function's communications on behalf of Qantas Loyalty, including preparing materials for the Group Leadership Team (GLT) or Board and representing strategy with internal and external stakeholders.
  • Team Leadership and Development: Manage and develop a high-performing, multi-disciplinary strategy team, fostering a culture of innovation and excellence while ensuring alignment with strategic objectives.

Your Qualifications:

  • 10+ years of experience in strategy-focused roles, with a preference for experience at a top-tier consulting firm.
  • Proven track record of leading and delivering complex, high-impact projects.
  • Strong analytical and problem-solving skills, with the ability to synthesize insights from diverse sources.
  • Excellent communication and interpersonal skills, with the ability to influence senior stakeholders and build consensus.
  • Deep understanding of financial modeling, business case development, and commercial drivers.
  • Experience leading and developing high-performing teams.

If you are a strategic thinker who thrives on innovation, collaboration, and driving results, we invite you to join us in shaping the future of Qantas Loyalty.

Why Qantas?

If you're successful in your application, you'll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you'll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You'll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we've got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

  • We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
  • We have flexible leave options: Make use of leave and flexible working opportunities including up to 18 weeks paid parental leave and additional purchased leave options.
  • We'll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging for everything from motor vehicles to electronic devices.
  • We'll support your wellbeing: Whether its learning to better support your own and others' mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Applications close on the 21st of June

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you'll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

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