Customer Insights Analyst

1 week ago

Norwest, Australia Greenstone Full time

Customer Insights Analyst
Full Time - 9 Month Contract Opportunity

The Opportunity
Data driven decisioning underpins most critical business processes at Greenstone. Analytics builds data driven models and conducts analysis to further Greenstone's commercial outcomes and optimise Greenstone's profitability


Reporting to the Head Of Analytics,the Customer Insights Analyst will interrogate GFS data assets to drive performance and optimise profitability across our marketing and operational activities, through developing and implementing analytics insights and models.


What are we looking for?

  • Tertiary qualification in a relevant Marketing, Commerce/Business, Actuarial Studies, Mathematics, Engineering or Statistics discipline
  • Experience (typically 15 years) in a similar Customer insight driven data analytics area
  • Strong experience in SQL/R/VBA/MATLAB/SAS
  • Strong conceptual, problem solving and analytical skills
  • Strong communication and stakeholder management Excellent written and verbal communication skills

Our Promise to Our People


We are passionate about our core values of Customer First, We Care, One Team, and Results Driven, which define how we approach our work.

We recognise that our colleagues are the key to our success.

That's why you can expect to be rewarded for the hard work you put in through job satisfaction, career development and the fantastic range of benefits we offer:

Fantastic employee benefits including flexi days, hybrid flexible working, annual $1200 travel/parking allowance & more

  • State of the art building facilities including a dedicated & subsidised onsite company café (weekly free lunch)
  • Onsite gym & Health & wellbeing initiatives and programs
  • Opportunity to take part in inhouse leadership & emotional intelligence workshops
  • Quarterly award functions and a grand annual conference to recognise our people
  • Retail discounts e.g. movie tickets, Zoo passes, live shows + more Morsl market (a fully automated selfserve, food and drink marketplace with a wide variety of meals, snacks and drinks)

Who We Are
Greenstone distributes insurance products under trusted brands in Australia, New Zealand and Canada.

Some of our brands are Australian Seniors, New Zealand Seniors, OneChoice, Real Insurance, RSPCA Pet Insurance, SPCA Pet Insurance, Prime Pet Insurance, North Cover, FiftyUp, Guardian and Choosi.

We are the leading distributor of direct Insurance products in the Australian insurance market.

Since launching into the Financial Services sector in 2007, Greenstone has experienced a commanding volume of growth being recognised for our credible brands, customer focused values and people-driven work culture.


We are passionate about our core values, which contribute towards the positive culture that supports our employees, our customers and our community.


Location


Great central location in Norwest Business Park, Norwest, only a short walk from Norwest Metro station and also direct bus access from Parramatta and Blacktown.

***If this role interests you, we would love to hear from you

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