Service Advisor

1 week ago

Sydney, New South Wales, Australia inchcape Full time
  • Are you passionate about automobiles and customer service?
  • Do you have a knack for solving problems and ensuring the smooth operation of vehicles?
  • If so, we have an exciting opportunity for you to become a valuable part of our team as a Service Advisor Automotive

Trivett Subaru - part of the Inchcape Group, bring 160 years of history and innovation to the automotive services sector. With approximately 1300 employees across Australia and New Zealand, the core of the Inchcape spirit is to create an incredible customer experience for the best car brands in the world.

Inchcape Automotive Retail is one of Australia's leading automotive groups, representing nine brands including Subaru, Peugeot and Citroën. We prides ourselves on offering a professional, seamless experience in our state-of-the art dealerships.

An opportunity has arisen for a dynamic and driven Service Advisor to join our Subaru team at Parramatta.

What's the opportunity?

As a Service Advisor, you will be the face of our service department, providing essential guidance and support to our valued customers. Your role will involve:

  • Greeting and assisting customers promptly and professionally.
  • Conducting vehicle assessments and diagnosing issues.
  • Recommending necessary repairs and maintenance.
  • Explaining service recommendations in a clear and understandable manner.
  • Coordinating service appointments and managing work orders.
  • Ensuring accurate billing and payment processing.
  • Maintaining a high level of customer satisfaction and loyalty.

To excel in this role, you will show:

  • Automotive knowledge, Aftersales and a passion for cars.
  • Strong interpersonal and communication skills.
  • Exceptional customer service abilities.
  • Ability to multitask in a fast-paced environment.
  • Attention to detail and problem-solving skills.
  • Computer proficiency for record-keeping and invoicing.

Benefits and working for us:

  • Enjoy more time doing that you love with additional days off including an annual Wellbeing Leave and annual Volunteering Leave each year.
  • Career and development opportunities – providing you with a sense of purpose and direction, you drive your destiny with Inchcape
  • Supportive team environment – We Foster a positive and supportive culture
  • Recognition and Rewards – We recognise individual and team accomplishments
  • Access to our employee benefits program including company car rental program, discounts on vehicle purchases and services, free annual flu vaccination, corporate health care plan with Bupa, financial services support, and a comprehensive employee wellbeing program.

If you thrive on delivering a great experience, APPLY NOW and don't miss out on this Career opportunity

Want to know more about what it is like to work at Inchcape? Please visit our website to discover more about our workplace culture.

Please note that only short-listed candidates will be contacted. We take this opportunity to thank you for your interest in working with us.​

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