Customer Service Officer Full Time
1 week ago
Reference Number:
S
Closing Date:
Employment Type:
Permanent Full Time
-
$65,295.26 to $79,442.55 p.a.
plus superannuation
*:
-
Permanent full time -35 hours per week
*:
-
Modern harbourside offices with beach and garden surrounds
***
About us
***Woollahra is an area steeped in natural beauty and heritage appealing to residents, businesses and visitors who enjoy its many parks, waterfront locations and historic buildings. Our people come from a diverse range of backgrounds and professions creating a dynamic workforce of over 400 staff members.
******We strive to deliver an exceptional customer experience and we are dedicated to looking after our staff, because if we look after our people, we will be better placed to look after our community.
******
About the role
***We have a rare opportunity for an enthusiastic and experienced Customer Service Officer to join our team on a permanent full time basis, for 35 hours per week.
******
About you
***Along with your proven experience in providing quality customer service in a similar complex environment, your friendly nature, willingness to perform as part of a team and strong communication skills will ensure your success in this role
You will have:
******:
-
Proven experience in the delivery of customer service in complex customer environments
*:
-
A commitment to excellence in customer service
*:
-
Excellent written and oral communication skills in dealing with customer contact situations
*:
-
Proven call centre experience
*:
-
Proven experience in customer request Management Systems
*:
-
Proven experience in navigating internet based systems to gather relevant information in a timely manner
*:
-
Proven experience in conflict resolution, decision making and problem solving
*:
-
Familiarity with Microsoft Office Suite and various databases
*:
-
Excellent attention to detail, accurate data entry and keyboard skills
*:
-
A high level of flexibility/adaptability and initiative to handle multiple diverse tasks and work as a team player with a customer focus
*:
-
Demonstrated commitment to Equal Employment Opportunity and Work Health & Safety principles
***
Desirable Criteria
******:
-
Front counter experience, cash handling and security awareness
*:
-
Ability to effectively organise and prioritise workloads
*:
-
Experience in the Authority Property System, CRM, HPE Content Manager, GIS and Outlook
*:
-
Experience in Local Government and a good understanding of local government policies and practices
***
What's in it for you?
***We promote equal access to opportunities within the organisation and we pride ourselves on creating a safe and engaging working environment.
***We are dedicated to looking after our staff, because if we look after our people, we will be better placed to look after our community.
***Eligible staff will be entitled to some of the following benefits:******:
-
Subsidised gym membership through Fitness Passport with access to 810+ fitness facilities
*:
-
Generous personal leave provisions (E.g. Long Service Leave after 5 years' of continuous service, Parental Leave, Health & Wellbeing Days, Study Leave)
*:
-
High quality training and development opportunities
***
How to apply
:
-
You will be asked to demonstrate how you meet each of the selection criteria.
*:
-
If you have a separate statement addressing the selection criteria, please upload it as a cover letter and simply refer to it in the online questionnaire.
*:
- **You will be able to upload 2 documents only.
**:
- **For further information about the role, please contact Anthony Crimmings
- Manager Customer Experience
:
***
CLOSING DATE:11:59PM on Sunday, 31 March 2024*****:
- Woollahra Council is committed to responding to its responsibilities under the Work Health and Safety Act 2011 in undertaking all measures that are reasonably practical to ensure the health and safety of all our workers. As of 1st December 2021, new employees must be fully vaccinated (minimum two doses) with an approved COVID19 vaccine and provide evidence seven days prior to commencement._
- Should an applicant indicate that they wish to seek an exemption on medical or other grounds, they will need to provide evidence of their circumstances such as an accepted certified medical contraindication._
- Woollahra Council is an equal opportunity employer dedicated to providing a working environment that embraces and values diversity and inclusion._
- We are committed to reconciliation and strongly encourage Aboriginal & Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds and mature aged workers to apply._
-
Customer Service Officer
1 week ago
Double Bay, New South Wales, Australia Woollahra Municipal Council Full timeReference Number:SClosing Date:Employment Type: Permanent Part Time- $65,295.26 to $79,442.55 p.a. plus superannuation (pro rata) Permanent parttime 28 hours per week Modern harbourside offices with beach and garden surroundsAbout usWoollahra is an area steeped in natural beauty and heritage appealing to residents, businesses and visitors who enjoy its many...
-
Library Customer Service Officer
1 week ago
Double Bay, New South Wales, Australia Woollahra Municipal Council Full timeReference Number:S Closing Date: Employment Type:Permanent Full Time- $72,383.56 to $86,355.98 per annum plus 11% superannuation*:- Permanent full-time, 35 hours per week with a three weekly RDO*:- Based at Woollahra Library at Double Bay***About the role***Woollahra Libraries is seeking an enthusiastic Library Officer who is passionate about delivering...
-
Retail Customer Service Officer
1 week ago
Double Bay, New South Wales, Australia Australia Post Full timeJob no:Brand: Australia PostCategories: With our customersWork type: Permanent Part TimeState:NSWLocation: Double BayWe're Australia Post. You might think you know us, but we're transformingWhen you join Australia Post, the chance to make an impact is yours. You'll join a welcoming bunch of people who care deeply about our purpose of connecting people. Every...
-
Customer Service Manager
1 week ago
Double Bay, New South Wales, Australia JSHealth Vitamins Full timeAs Customer Service Manager, you will be responsible for overseeing the running of the Customer Service Team and managing all aspects of Customer Service. Growing and maintaining customer relationships and prioritising customer satisfaction at all times. You will be responsible for creating and reviewing customer policies and implementing new processes to...
-
Customer Service Manager
1 week ago
Double Bay, New South Wales, Australia JSHealth Vitamins Full timeJSHealth Vitamins is a well-positioned Australian-based company specialising in developing andproducing nutrient-rich, science-backed vitamin and supplement formulas with a focus onaddressing specific health concerns and wellness goals. JHealth Vitamins' commitment to quality, science-backed formulations, and targeted wellness solutions holds us in good...
-
Full Time Host at Margaret
1 week ago
Double Bay, New South Wales, Australia PG Operations Pty Ltd Full timeJoin the vibrant Margaret Double Bay Team as a Full-Time Host/Hostess. Are you ready to be the welcoming face of The Good Food Guide 2024 Restaurant of the Year? Margaret Double Bay, established in October 2021, has swiftly emerged as a cornerstone of Sydney's culinary landscape, offering an unparalleled dining experience. Led by the visionary Chef Neil...
-
Full Time Host at Margaret
1 week ago
Double Bay, New South Wales, Australia PG Operations Pty Ltd Full timeJoin the Margaret Double Bay Team as a Full-Time Host/HostessAbout Us:Margaret Double Bay, a thriving restaurant in the heart of Sydney, opened its doors in October 2021 and has quickly become one of the city's busiest and most beloved dining spots winning the Good Food Guide Awards Restaurant Of The Year 2023. Our commitment to providing exceptional...
-
Customer Service Consultant
3 weeks ago
Double Bay, New South Wales, Australia Randstad Australia Full timeCustomer Service ConsultantYour new companyOur client is a new reverse mortgage lender that specialises in helping individuals over 55 unlock the equity they have built up in their home. They operate on the principles of celebration, optimism, trust, approachability, and spirit. Join this growing company that is getting busier by the minute Your new...
-
Customer Service Consultant
1 month ago
Double Bay, New South Wales, Australia Randstad Australia Full timeCustomer Service ConsultantYour new companyOur client is a new reverse mortgage lender that specialises in helping individuals over 55 unlock the equity they have built up in their home. They operate on the principles of celebration, optimism, trust, approachability, and spirit. Join this growing company that is getting busier by the minute Your new...
-
Customer Service Officer Full Time Byron Bay
1 week ago
Byron Bay, New South Wales, Australia The Australian Health Company Pty Ltd Full timeREADY FOR ANYTHINGAt The Australian Health Company we live and work by our purpose to assist as many NDIS clients as we can to enjoy the important things in life. We are motivated by a unique culture that celebrates honesty, creativity, empathy, equity and collaboration. We put heart into everything we do which guides us to create amazing things for our...
-
Leasing Officer
1 week ago
Double Bay, New South Wales, Australia Richardson & Wrench Full timeCompany DescriptionEstablished in 1858, Richardson & Wrench is one of Australia's oldest and most respected real estate names. The Double Bay office, located in Sydney, NSW, has a remarkable team of professionals who lead the Australian property market in terms of results, professionalism, and integrity. The company embraces new technologies and innovative...
-
Library Community Engagement Officer
1 week ago
Double Bay, New South Wales, Australia Woollahra Municipal Council Full timeSalary from $76,397.06 to $94,808.07 p.a. plus super Full time opportunity to join a professional and dynamic team Time in lieu day off every 3 weeksAbout the roleWoollahra Libraries have an exciting, full-time opportunity for a tech-savvy and customer focused Youth Community Engagement Officer to join the team and make a valuable contribution to the needs...
-
Double Bay, New South Wales, Australia Montefiore Help at Home Full timeAbout usHelp at Home by Montefiore provides a unique Home Care and Disability service that is one of Sydney's greatest offerings to clients that require support in the home. Our team provides around the clock care to each individual client along with our dedicated team of Care & Roster Coordinators working with families to ensure the "right" carer is...
-
Parking Enforcement Officer
1 week ago
Double Bay, New South Wales, Australia Woollahra Municipal Council Full timeReference Number:S Closing Date: Employment Type:Permanent Full Time- Salary from $58,321.00 to $68, super + applicable penalty rates*:- Fortnightly time in lieu day off + 5 weeks paid annual leave*:Collaborative and diverse role, situated along the harbour side***About Us***Woollahra is an area steeped in natural beauty and heritage appealing to residents,...
-
Parking Enforcement Officer
1 week ago
Double Bay, New South Wales, Australia Woollahra Municipal Council Full timeSalary from $58,321.00 to $68, super + applicable penalty rates Fortnightly time in lieu day off + 5 weeks paid annual leave Collaborative and diverse role, situated along the harbour sideAbout UsWoollahra is an area steeped in natural beauty and heritage appealing to residents, businesses and visitors who enjoy its many parks, waterfront locations and...
-
Parking Enforcement Officer
1 week ago
Double Bay, New South Wales, Australia Woollahra Municipal Council Full timeSalary from $55,809.57 to $65, super + applicable penalty rates Fortnightly time in lieu day off + 5 weeks paid annual leave Collaborative and diverse role, situated along the harbour sideAbout UsWoollahra is an area steeped in natural beauty and heritage appealing to residents, businesses and visitors who enjoy its many parks, waterfront locations and...
-
Library Systems Support Officer
1 week ago
Double Bay, New South Wales, Australia Woollahra Municipal Council Full time$79,834.93 to $99,074.43 plus superannuation Permanent full time position with a rostered day off (RDO) every three weeks Located at Double Bay Library, short walk from Edgecliff train stationsAbout the roleWoollahra Council has an exciting opportunity for a Systems Support Officer to join our Woollahra Libraries team on a permanent full-time basis.As the...
-
Library Digital Innovation Officer
1 week ago
Double Bay, New South Wales, Australia Woollahra Municipal Council Full time$79,834 to $99,074 plus 11% superannuation Permanent full time position with a rostered day off (RDO) every three weeks Located at Double Bay Library, short walk from Edgecliff train stationAbout usWoollahra is an area steeped in natural beauty and heritage appealing to residents, businesses and visitors who enjoy its many parks, waterfront locations and...
-
Byron Bay, New South Wales, Australia Elements of Byron Full timeOur Front Office team is looking for an enthusiastic, customer service focused Guest Service Agent (GSA). As our newest GSA your role is to welcome our guests on arrival to ensure they enjoy their stay as you check them into or out of their villa. You may also help to coordinate our guests' experiences or activities and share the things you love about...
-
Security Officer and Crowd Controller
1 week ago
Double Bay, New South Wales, Australia Australian Guardian Security Full timeAustralian Guardian Security is a progressive, growing Security company that values superior service. We gave been established for well over 10 years now and have an impeccable reputation across all industries that have utilised our services.Due to recent company growth and expansion, Australian Guardian Security is seeking full time and casual Security...