KYC Training and Capability Analyst

2 weeks ago


Melbourne, Victoria, Australia Suncorp Group Full time

This position offers a great opportunity for individuals looking to gain valuable experience in customer identification, specifically focusing on Applicable Customer Identification Procedures (ACIP) and Know Your Customer (KYC) for non-individual customers. This plays a crucial role in Suncorp's commitment to Protecting Our Customers. Additionally, the role involves enhancing KYC compliance practices, supporting 1st LoD engagement, and conducting independent reviews.

The KYC Training and Capability Analyst will be instrumental in ensuring compliance with KYC regulations and driving operational excellence within the organization. Responsibilities include developing training programs, change management strategies, and process improvements for frontline bankers and KYC Operations.

Key Responsibilities:

  • Collaborate with subject matter experts to identify training needs related to KYC compliance.
  • Work with Learning & Development teams to design and deliver training materials.
  • Implement process enhancements to streamline KYC procedures while ensuring compliance.
  • Stay informed about evolving KYC regulations and industry best practices.
  • Build and maintain strong stakeholder relationships to ensure a coordinated approach to KYC.

Requirements:

  • Qualifications in Learning & Development, Training, or related field.
  • 3+ years of experience in banking and financial services focused on AML/CTF.
  • Strong knowledge of KYC regulations and AML requirements.
  • Exceptional skills in stakeholder management, collaboration, and relationship building.
  • Ability to plan and execute initiatives effectively with commercial acumen and analytical skills.

Benefits:

  • Flexible working and leave options including parental leave and emergency response leave.
  • Discounts on retail, banking, and insurance products.
  • Opportunities for community engagement through payroll giving and volunteer leave.
  • Support for ongoing study and career development.
  • Employee assistance programs and work/life balance initiatives.

Join us at Suncorp and be part of a team dedicated to building futures and protecting what matters, creating a diverse workforce that benefits everyone. Apply online today and let's connect

Important: Suncorp recently announced the planned sale of Suncorp Bank to ANZ. If the sale is finalized, this role will transition to Suncorp-Metway Limited (SML), part of the ANZ corporate group. By applying, you consent to your application details being shared with ANZ if required in the recruitment process. Please refer to the Applicant Privacy Statement for more information.



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