Associate Director/ Director

2 weeks ago

Sydney, New South Wales, Australia YouGov Full time
Company Description

YouGov is an international market research and data analytics group.


Our mission is to supply a continuous stream of accurate data and insight into what the world thinks, so that companies, governments and institutions can better serve the people and communities that sustain them.

We have the best data and the best tools.

We continuously challenge conventional approaches to research, and we disrupt our industry to ensure that our clients always get the best solutions.

We are driven by a set of shared values. We are fast, fearless and innovative. We work diligently to get it right. We are guided by accuracy, ethics and proven methodologies. We respect and trust each other, and bring these values into everything that we do.


Each day, our highly engaged proprietary global panel of over 15 million people provides us with thousands of data points on consumer opinions, attitudes and behaviors.

We combine this continuous stream of data with our research expertise to provide insights that enable intelligent decision-making and informed conversations.


With operations in the UK, North America, Mainland Europe, the Nordics, the Middle East, India and Asia Pacific, YouGov has one of the world's largest research networks.

Supporting the wellbeing of our staff, including maintaining a good work-life balance, is important to us. We support flexible working arrangements where appropriate for a role, with many locations offering a hybrid office-and-remote working approach.


As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, veteran status, disability status, or any other characteristic protected by law.

All employment decisions are made on the basis of occupational qualifications, merit, and business need.

Job Description:

Key Responsibilities
Project/Account/Client Management

  • Manage clients, projects and relationships making sure that everything is running smoothly and that a strategic view is taken of their business independently for medium sized business, and jointly with the Managing Directors for large businesses
  • Undertake both quantitative and qualitative projects undertaking interviews, running groups, crunching numbers for quant, participating in brainstorming sessions, compiling both qual and quant presentations
  • Troubleshoot issues with suppliers and handle unplanned occurrences with high levels of capability
  • Support those senior to you in the organisation
  • Develop a trusted advisor relationship with key clients and suppliers
Business Development

  • Identify new business opportunities and pursue them
  • Attend new business meetings and write proposals, with a focus on independent proposal writing for mediumenterprise clients, and working jointly on largeenterprise clients with Managing Directors
  • Responsible for effective and efficient onboarding and integration of new clients and developing existing client relationships
  • Assist in development of the business more broadly, cementing an enthusiastic and cando culture along a winning work ethic
Staff & Professional Development

  • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organisations
  • Contribute to the professional development of all team members via on the job coaching and development of training materials
  • Keep up to date with industry changes by reading industry newsletters, attending industry update meetings and other relevant activities
Cultural Contribution

  • Contribute towards a dynamic, enthusiastic and supportive team environment.
  • Support the vision and direction set by the Managing Directors
  • Demonstrate a culture of hard work and commitment, as well as acceptance of personal responsibility

Qualifications:

Skills and Knowledge

  • Immaculate attention to detail and analytical thinking
  • Excellent listening, negotiation and strong presentation skills
  • Excellent time management skills
  • Strong written and interpersonal communication skills
  • Strong passion for research, selfmotivated and enthusiastic approach to team work
  • Excellent relationship building skills and influencing skills
  • Good people management and staff development skills
  • Ability to manage multiple client responsibilities
  • Enthusiasm for learning
Experience and Qualifications

  • Proven track record in managing medium to high calibre clients and accounts
  • At least 6 years commercial experience on the research supplier side, or relevant research related experience on client side
  • Demonstrated creative and lateral thinking capabilities
  • Relevant tertiary qualifications

Note:
Applicants with more experience will be eligible at 'Director' level.
Additional Information

What is in it for me?

  • You will be working with a

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