Solutions Architect
2 weeks ago
We've only just begun, but what a beginning. In a once in a generation moment, we've brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and felix. The latest technology and brave thinking let us connect our people and communities. You could play a role in that. A big one. We invite you to bring your boldness and stand out. You are empowered. Opportunities are plenty for those ready to accept the challenge.
This opportunity
The Solutions Architect position is part of the Customer Engineering team and is responsible for supporting our corporate sales team by providing commercially focused innovative technical solutions tailored to the customers performance objectives to assist Business Development Managers and Account Managers in securing sales opportunities.
They are responsible for managing the technical relationship within the client throughout the sales lifecycle. This is accomplished by liaising with the corporate sales team and proposing telecommunications network solutions that meeting the customer's needs. Solutions Architects play a key role as the main liaison point for the sales teams and TPG's customers into the engineering functions of the business.
Responsibilities
Pre-Sales
Contribute to the achievement of revenue growth targets and re-sign and retention strategies by providing timely advice, recommendations, and accurate commercially focused innovative solutions. Develop innovative, cost effective design solutions that meet a customer's business requirements which also contribute to the success of TPG. Assist in design of IoT systems and platforms. Design solutions that can be implemented, managed, and maintained by TPG. Ensure non-standard design elements are documented and embedded within the operational arms of the business. Provide technical expertise on existing IoT technologies, solutions, and services to teams within the Corporate, Government and Wholesale sales department. Promptly and proficiently adjust priorities in consultation with the assigned sales segments to maximise sales effectiveness. Respond to stakeholders seeking technical solutions assistance within the set SLAs.Post Sales and Relationship Management
Deliver effective and timely post sale handover of solution documentation ensuring documentation is of high quality and high accuracy. Provide post-sales support to customers, ensuring solutions are implemented successfully. Develop and maintain effective business relationships to achieve business outcomes, which ensures customers have confidence in TPG's ability to deliver superior customer service. Collaborate with, provide support and advice to other Solution Architects. Develop internal networks with other teams and departments.Knowledge and experience
Previous technical experience in a similar role IoT radio technology Experience (3G, 4G Cat-1, 4G Cat-4+, NB-IoT, Cat-M, NR-Light/RedCap, 5G Cat-1, NR ULLRC ) Cellular knowledge (APNs, PDP, LPWA and 5G technologies, network bands) Working across IoT platforms including Device Management layers Highly advantageous to have experience on Nokia Device Manager and Impact platforms Strong written and oral communication skills Ability to forward plan work and set up realistic targets, schedules and deadlines. Confident in presenting, pitching and solving problems. Commercial acumen is high favourable Passion and excitement for both role, business and in interactions with others.Benefits and perks
Flexible hybrid way of working (from home and office) 'Stay Connected Mobile' – Access to a free mobile plan 'Stay Connected NBN' – Access to a free NBN 100 plan 'Your Leave' - an additional 4 days of leave to be used whenever you like - every year Access to TPG Learning Hub platform and internal development opportunities Access to Corporate Partner DiscountsOur TPG Telecom Spirit
We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. You will join a supportive company that is diverse and inclusive, and celebrates what makes our employees different, as well what brings us together. We want you to bring your true self to work, and to feel like your contribution matters. We encourage ambition in everything we do, from telco solutions to customer experience, to community impact. You will have real opportunities to take charge and take control.
Bolder and better together
Don't meet every single requirement? We're ok with that. Studies have shown that women and those of underrepresented groups are less likely to apply for roles unless they meet every single criteria. At TPG Telecom we recognise that what may make you different, makes the difference
We're all about enabling every individual to be their authentic selves and creating a place where everybody belongs. If you are excited about this role, but your experience doesn't align perfectly with every qualification in the job description, we encourage you to APPLY NOW regardless.
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