![St Marys Diggers & Band Club](https://media.trabajo.org/img/noimg.jpg)
Supervisor/relief Duty Manager
1 week ago
Supervisor/Relief Duty Manager (Part-Time or Full-Time)
St Marys Diggers & Band Club
Comprising of 2 clubs the St Marys Diggers & Band Club Group spans across two sites incorporating St Marys RSL & Ex-Serviceman's Club and St Marys Band Club - these two Clubs are situated just 2km apart.
We support our local community by employing over 75 staff, with a membership of more than 18,000 members & ongoing relationships with many charitable organisations in the local area.
What are we looking for?
An enthusiastic person with a positive outlook and dedication to working as part of a team.
Someone who is willing to learn and grow in this role.
Your responsibilities include:
- Managing the daytoday Club Operations
- Ensuring exceptional customer service standards are met
- Effectively managing and leading an experienced team
- Maintaining a safe and welcoming environment for our staff, members & guests
- Ensuring compliance with the relevant legislation (Registered Clubs Act, Liquor Act, Gaming Machine Regulations, etc)
- Ensuring the Club's policies and procedures are adhered to at all times
- Interacting with Regulators and NSW Police as required
- Managing the Cash Room and balancing the Safe
The successful applicate will have:
- Experience or demonstrated skills in leadership
- A proactive approach to conflict resolution
- Demonstrated effective deescalation tactics
- Ability to adapt leadership and communication styles in order to lead a team effectively
- Sound knowledge of all Club operations, including but not limited to, knowledge about gaming machines, TAB, Keno, food, beverage and reception
- Demonstrated knowledge of technology and ability to learn new systems in order to keep the operations of the business running smoothly
- Exemplary cash handling capabilities
- Ability to craft positive and memorable experiences for customers
- Effective communication skills across all levels
- Demonstrated strong work ethic with a genuine approach to tasks
- Genuine desire to assist people who are having a bad experience
- Exceptional skills in reading/assessing nonverbal communication
- Strong written and verbal communication skills
- Impeccable grooming and presentation
- Current NSW RSA/RCG Certifications
- Full availability to work nights, days, weekends and public holidays
Job Types:
Full-time, Part-time
Pay:
From $55,000.00 per year
Expected hours:
per week
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Shift work
Supplemental pay types:
- Penalty rates
Ability to commute/relocate:
- St Marys, NSW 2760: Reliably commute or planning to relocate before starting work (required)
Work Authorisation:
- Australia (required)
Work Location:
In person
Application Deadline: 05/05/2024
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