Despatch Officer

Reporting to the Logistics Co-ordinator, the Despatch Officer shall have the responsibility to; continuously seek improvements for the performance of the warehouse and despatch functions so that the operation safely produces and delivers to the agreed demand plans in a highly efficient manner, ensuring safe, environmentally sensitive manufacture and targeted deliverables for customers.

• Plan and action daily activities in a timely manner to ensure customer orders are dispatched promptly and effectively. This includes activities such as packing, loading and delivering.

• Liaise with colleagues to coordinate receipts and deliveries.
• Liaise with customers and suppliers if need be.
• Assist Logistics Coordinator where required.
• Manage incoming and outgoing goods as per company policy and procedures.
• Monitor jobs in progress with a view to identify any matters which require intervention to ensure a timely despatch and receipt.
• Direct and manage the daytoday activities to achieve operational KPI's.
• Ensure orders are labelled and packaged as per company and customer requirements.
• Ensure orders are complete, accurate and ready for accounting to invoice without delay.
• Collaborate with the leadership group.
• Assist production with general hand duties when required.
• Manage compliance with company freight policy relating to shipment, chain of responsibility and daily limits.
• Managing of pallets, gluts and crates
• Ensure despatch area is maintained in a clean and professional manner.
• Deliver monthly reporting and insights.
• Continually review processes and procedures with the objective of improving overall operational cost efficiency and effectiveness.
• Provide assistance with improvement of current systems and procedures.
• Assist in the development and plans to manage progress towards meeting KPIs for the section.
• Assist in the improvement of current systems and procedures.
• Ensure work is conducted in accordance with compliant workplace health, safety, environment and quality procedures and practices.
• Any lawful duty that is requested of company management and supervisors.

• Forklift ticket with relevant warehouse/transport related experience.
• MR or HR licence would be advantage.
• A Proactive, cando mentality. Problem solving skills with the ability to think creatively to seek alternative solutions and exercise judgment where appropriate.
• Excellent customer service with verbal communication skills and capable written skills.
• Ability to read drawings.
• A commitment to teamwork and collaboration in meeting ECI business objectives.
• Strong organizational skills with proven ability to meet deadlines.
• Strong attention to detail with excellent followup.
• Committed to safety, quality and ethical work practices.
• Computer literate with the ability to grasp and operate internal and external freight systems as required.
• Solid Microsoft Office skills, particularly Excel, Word and Outlook.
• Experience working with Lean would be an advantage.

• Afternoon shift
• Day shift
• Monday to Friday
• Overtime

• Overtime

• Henderson, WA 6166: Reliably commute or planning to relocate before starting work (required)

• HR Truck license would be an advantage

• Despatch: 1 year (preferred)

• Forklift Licence (preferred)

• Australia (required)