Service Desk Lead
1 week ago
- Sydney CBD
- 6 month contract
Service Desk Lead |
Month Contract | $969 P/D Incl. Super
- $700 - $877 P/D + Super
- Sydney CBD
About the company
This NSW government agency is a major service provider who strives to deliver a more consistent and efficient experience within government.
This government agency uses data and behavioural insights to drive improvements with government strategy, managing investment priorities, funding and allocations.
About the role
The Service Desk Lead supports the Principle Manager IT Customer Services directly in the provisions of service deliver.
- Responsibilities:_
- Manage service desk requests: AV, requests, replace laptops, if internet not working. etc
- Attend problem management meetings
- Supervise account provisioning activities
- Supervise team members
About you
- Strong understating of Service Desk processes
- Excellent verbal and written communication skills.
- Permanent resident or citizen
- Per NSW Government policy all employees must be fully vaccinated.
Benefits of contracting through Ashdown People
- 5th largest supplier to the NSW Government
- Get paid weekly
- Offer Insurances for ABN Contractors
- Consistent communication & transparency
- Detailed onboarding & support
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