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DES Ongoing Support Consultant
2 months ago
As a DES Ongoing Support Consultant, your role will be to monitor and provide ongoing post placement support to participants in employment, identify barriers to ongoing employment and provide a solution focused approach to assist the participant in maintaining employment and achieving milestones.
This role is located in the Perth Central West Metro Region and report directly to the Team Leader.
What we need from you:
- Supporting our job seekers to maintain their employment through regular phone and/or face to face contact
- Submitting claim evidence and information that is timely and accurate
- Identify alternative or additional training and/or support based on individual needs of our employed participants
- Management of PPS caseload and adhering to all contract requirements
- Think outside the box and resolve challenges for both parties as they arise
- Help employers provide a suitable and positive work environment for our customers & guide on workplace modifications
- Preparation for and involvement in Ongoing Support Assessments
- Actively engage with customers to positively advocate the APM brand
- Passing internal and external audits in line with Disability Employment Services contract
Essential requirements
- Eligible to work in Australia
- Current driver's licence
- Access to a comprehensively insured vehicle for work purposes
- Criminal history check
- Working with Children Check
About APM Group
We’re a diverse team of over 13,000 people across 11 countries with a shared purpose - to enable better lives. Our purpose is the common thread that lives in everything we do, and it starts with enabling better lives for our employees and their families too.
Our work enables the people we serve to realise their ambitions and aspirations through sustainable employment, independence, better health and wellbeing, and increased social participation.
When you join APM, there’s an opportunity to grow your career in Human Services, across multiple global brands and geographies. You can expect a great work-life balance, extensive learning opportunities, networking programs and employee benefits. But most of all you can expect to make a lasting impact on the lives of others, who rely on our services.
At APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples, the LGBTQI+ community and people with a disability.